paperwork: Holding Paperwork Hostage-The Right Time to Do it! - 09/27/13 08:51 AM
I recently closed a transaction that was challenging to say the least. We repeatedly asked the other agent for documents to be signed and returned to us and she either gave vague answers that she would do it or ignored our requests.
I was going to chalk her up to being a "D+" agent, however as soon as we received confirmation that the loan had funded, suddenly we received a bankroll of documents.
I can't help but thinking that she was holding the paperwork hostage until the loan funded.
I don't like holding paperwork hostage. I do it ONLY AS A LAST RESORT.
Let me … (4 comments)

paperwork: Working together to close the transaction - 10/30/07 07:53 AM
I just received an angry message from another team member on a sales transaction. She had emailed a disclosure for our client to sign several times during the course of the sale and we never followed through! She assumed we were ignoring her requests, when in reality, we never received the request! Here is a rule I have with paperwork. Always send requests in writing. If you don't get a response after the second time, then CALL the team member to verify they received the request! It corrects communication problems early and prevents frustration! Welcome to my World!-Diana … (2 comments)