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Discounting the Positives

By
Real Estate Broker/Owner with Lake Homes Realty

Have you ever tried to politely encourage someone who refuses to even consider (or even listen to) your words?

Maybe you've offered a compliment to someone who was not only incapable of a gracious "thank you," but also would set out to prove your compliment wrong. They may even do this at the risk of insulting you by making it appear you are the one in error.

"Your presentation was very interesting."

"It was awful! I forgot a slide and there was not enough color in the graphs."

Discounting the positives is not about being modest or humble. It is a mental process of refusing to accept accomplishments or insisting our positive qualities do not count.

While this is a common problem with people who suffer from depression, this behavior is also a huge obstacle to success in business. Sometimes this behavior is just from bad habits and lack of awareness. In these cases, these actions are correctable habits.

Homeowners, buyers, real estate agents... we all know someone that is more than just a negative thinker or more than someone using negatives as a bargaining tactic. They are stuck on wrong and take everyone they can along for the ride.

Those that suffer from this classic cognitive distortion may dismiss your compliments. However, it is a good idea to continue to offer honest compliments, even if just as a matter of working on your own healthy habits of respect for others.

If you are one who discounts all compliments, take a moment and find a way to accept the good with the bad. You can be realistic about room for improvement without insulting others by disparaging their well-intended compliments.

Posted by

Glenn S. Phillips is the CEO of Lake Homes Realty, the multi-state, full-service, lake-focused real estate brokerage powered by LakeHomes.com.

 Lake Homes Realty - LakeHomes.com

 

 

Jim Paulson
Progressive Realty (Boise Idaho) www.Progressive-Realty.info - Boise, ID
Owner,Broker

If only people would be as obvious as the girl in your picture when they tuned you out.

Sep 20, 2010 04:50 AM
Mike Morrison
Will & Will Real Estate Brokers, The Woodlands, Texas - Houston, TX

Amen Brother!

Sep 20, 2010 04:51 AM
Glenn S. Phillips
Lake Homes Realty - Birmingham, AL
CEO, Lake Homes Realty / LakeHomes.com

Jim, that would make it easier... but I see people that don't notice their bored audience do things almost as obvious too. Ghanks! G

Sep 20, 2010 04:52 AM
Dee Bundy
Fort Collins Realtor @ C3 Real Estate Solutions - Fort Collins, CO
Helping You Make Colorado "Home"

Glenn - what is interesting about this behavor is how easy it is to spot (and dislike) in others and yet difficult to change in ourselves.  I find myself qualifying a compliment even if I'm not outright discounting it.  Sort of a 'well, I tried, I hope it went okay' instead of just a 'thank you'.  I'm going to try to focus on accepting it in the spirit it's intended instead. Thanks for sharing!

Sep 20, 2010 04:57 AM
Glenn S. Phillips
Lake Homes Realty - Birmingham, AL
CEO, Lake Homes Realty / LakeHomes.com

Hi Mike! Double Amen! G

Hi Dee!  I've been working on the same things. I notice that a simple and sincere "thank you" is usually received very well... much better than any personal badmouthing. I think it compliments the complimentor that you are gracious and appreciative of their attention and effort.  Thanks for sharing this!!  G

Sep 21, 2010 04:04 AM