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Reacting with Grace Versus the Alternative

By
Real Estate Agent with Realty Executives Integrity R.E. Broker 55289-90

I've learned a thing or two from some colleagues and myself over the past several years on how and how not to react to different situations in the real estate business. peggy wester shorewest realtors

Got an offer that's not quite what you were hoping it would be? Appreciate that you got an offer. There's a buyer out there that wants to buy your seller's house. Work together to come to agreeable terms. Getting angry at the buyer or the agent who wrote the offer only sets everyone off on the wrong foot from the get go. That's just counter-productive.

Lost a buyer due to a misunderstanding about who was going to be working with said buyer? Assuming you haven't spent too much time with the buyer yet, work out some sort of referral fee or perhaps just let it go. Sometimes it's better to just walk away rather than create awkwardness and confusion for the buyer.

Have a buyer who's making some less than desirable demands of your seller? Keep cool about it. Cursing out the buyer's agent is less than stellar and just unprofessional.

Think your level of production puts you above those around you? Having the ability to stay grounded and offering help and advice to those around you is a much better thing to be rememberd for.

Behave and react with grace. It's a pretty nice way to set yourself apart from those around you.

Kathy Sheehan
Bay Equity, LLC 770-634-4021 - Atlanta, GA
Senior Loan Officer

Perfectly said Peggy.  Conflicts will always be part of business, how we handle them is what differentiates us.

Jan 15, 2012 03:34 AM
Diane McDermott
RealtorĀ®, GRI, Landis e2 Real Estate, LLC - Charlotte, NC
Charlotte NC Real Estate Market

I totally and completely agree Peggy!  How others behave is their choice, how you choose to react is yours and really it's the only response you can control :)

Jan 15, 2012 08:15 AM
Peggy Wester
Realty Executives Integrity - Grafton, WI
Real Estate Agent Ozaukee & Washington County

Kathy -- Thank you. It's interesting what you can learn by observing others; helps in choosing how to react to tough situations

Diane -- Excellent point. Only we can choose our reaction.

Jan 15, 2012 09:35 AM
Vern Eaton
Askov, MN
Realtor 651-674-7449

Keeping your head during adverse conditions can be a win win in many situations.  many times the buyer or seller will resove the issues themselves without us saying much at all.

Jan 15, 2012 11:56 AM
Peggy Wester
Realty Executives Integrity - Grafton, WI
Real Estate Agent Ozaukee & Washington County

Vern -- I agree -- sometimes everyone just needs to step back, cool off and think things through.

Jan 16, 2012 03:18 AM