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This Starbucks or the one across the street?

By
Real Estate Agent with Coldwell Banker Residential Brokerage CalBRE #01348400

Like most agents, I prefer to have my clients ride along with me when we are looking at properties. It gi ves me a chance to get to know them and, in turn, it gives them a chance to get to know me. It may take a few of these outings for us to connect both with each other and with the right property.

Some clients insist in following in their own car, maybe they have a baby, small kids or a dog. One client brought her family and friends along to help look at homes. This isn't  the ideal situation but I will usually print out directions to the homes we will be visiting along with my cell phone number in case we get separated.

A fellow agent told me that recently a husband and wife were following him in their car and suddenly he lost them at a stop light. The agent went to the next house they were to visit and waited for 30 minutes at which time the clients finally pulled up. "What happened"' asked the agent. "I thought I'd lost you."

"Oh, we got hungry and stopped for a  burger." ...obviously there was a little lack of communication.

Starbucks is one of my favorite places to meet clients. The great thing about Starbucks is that they are located on every corner and the bad thing about  Starbucks is that they are on every corner. Recently, I set-up a meeting with a family at a particular Starbucks where we would get together and then go visit several homes. I went to the Starbucks I thought we were meeting at and they went to the Starbucks they thought we were meeting at. Cellphones were invented for just this occassion.

"Hi, I'm at the Starbucks at Culver and Alton where are you?" "I'm at the Starbucks on Culver and Irvine." "...my mistake, I'll be there in 5 minutes."

I'm sure there are as many stories as there are agents. Luckily, it usually works out, although too often I don't come across as smooth as I'd like to be.

 

Posted by

B R I A N   J O N E S

Realtor

Coldwell Banker Residential Brokerage

C: 949-422-1636
email: brian.jones2@camoves.com
www.BrianJonesOCHomes.com

Brian Jones 

Cindy Kalionzes
no current broker affiliation - Mission Viejo, CA

I had the same (Starbucks) thing happen to me.  I was at one Starbucks, trying to find parking, and my client was at another one staring at tons of empty parking spaces!

Nov 19, 2007 08:28 AM
Steve Glose
Keller Williams Legacy - Orlando, FL
TRC, CIPS, 407-616-7286, Orlando Real Estate, Orla
Brian- I also like to keep my clients in my car. Aside from getting to know them, we have a chance to talk about each property after we view them. If they drive separate, I miss out on what they though as far as good feedback.
Nov 19, 2007 08:29 AM
Brian Jones
Coldwell Banker Residential Brokerage - Laguna Beach, CA
Realtor, Coast Real Estate Specialist

Cindy - I love it! Hopefully your clients were good natured and got a laugh out of it. Thanks for the comment.

Steve - I agree. I'll try to get the client to come up with a name that describes the property, like "the house with the big dog" or "the house with the hole in the wall" and try to come up with a rating on each.

Nov 20, 2007 05:00 PM
Mike Jones
SUNSTREET MORTGAGE, LLC (BK-0907366, NMLS 145171) - Tucson, AZ
Mike Jones NMLS 223495

I've been known to open a Starbucks at 5:00 a.m. for a client who needed to get together before the business day.  Thanks for posting, Mr. J!

Mike in Tucson

Nov 20, 2007 05:05 PM
Brian Jones
Coldwell Banker Residential Brokerage - Laguna Beach, CA
Realtor, Coast Real Estate Specialist
Mr. J - 5:00 AM!! That shows the efforts that a good realtor will go to to provide superior service. But 5:00 am???
Nov 21, 2007 02:55 AM
David Hood
Chino Valley Real Estate - Chino, CA
I havd set up meetings and have always got the wrong startbucks. It seems there are two or three within a mile of each other.
Nov 24, 2007 01:13 PM
Brian Jones
Coldwell Banker Residential Brokerage - Laguna Beach, CA
Realtor, Coast Real Estate Specialist
David - Sbux is a great meeting place and I think I know where most of them are in my area ... then another one pops up. Good luck out there.
Nov 25, 2007 11:59 AM