GOOD MORNING HARRY! ARE YOU STILL WORKING FOR XXXXXXX COMPANY?
I received a call from one of my investors the other day asking if I still work for my present company. He said he has not heard from me in a while and would like to give me two more properties to manage. First, I was shocked that he would ask me this question since I just sent an Email with a question to him with a reply back. So, it got me thinking that Email is not enough to be in contact with clients.
I asked myself the following question WHAT MORE CAN HARRY DO TO STAY IN FRONT OF HIS CLIENTS We should be asking this question to ourselves on a routine basis to ensure that our clients are fully informed that we are OPEN FOR BUSINESS.Furthermore, it just shows that we all live busy lives nowadays. So, I thought it was a fair question.
Now, I am putting together an action plan when it comes to communicating with my clients on a more timely manner.
- Distribute monthly company newsletter to keep informed about real estate and property management rules and regulations
- Phone calls on a more timely manner to say hello and to mee their current needs
- Thank you cards for referrals
- In person breakfast and/or lunch face to face meetings
- Connect on Facebook, Linked In and others social media mediums
- Clients sign up to my daily blog posts
I believe this is a list in the right direction to keep my clients fully informed and to let them know that I am
OPEN FOR BUSINESS
PLEASE SHARE YOUR CURRENT PLANS IN STAYING IN FRONT OF YOUR CUSTOMERS.
WHAT IS WORKING OUT THERE RIGHT NOW!
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