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Home Appraisals & Contract Negotiations . . . What's in Your Contract?

By
Industry Observer with RETIRED / State License is Inactive Inactive License Oregon

Home Appraisals & Contract Negotiations . . . What's in Your Contract?

I've written about REAL ESTATE CONTRACTS before. I am going to do so again today.

My last post "What's In Your . . . . . . . Contract?"  is a subtle hint to consumers/customers/clients to READ their real estate contracts.

This post is a subtle hint to real estate agents to do the same.  

And more importantly, to understand that while during representation of a client, real estate agents are ALSO BOUND TO THE TERMS AND CONDITIONS of the contract.

We sure do love to give advice, as we should as real estate agents.  That's why we can legally represent clients . . . we're licensed to do so.

When it's OFFER TIME . . . and our clients have entered into a mutually agreed to real estate Sales Agreement, or Purchase Agreement (terms vary from region to region, but we mean one thing: CONTRACT) . . . our advice better be one thing:  GERMANE WITH THE TERMS AND CONDITIONS OF THE CONTRACT

If the contract specifies that the listing agent and selling agent can communicate with the Buyers'/Borrowers'  lender on NON-CONFIDENTIAL matters, we better not be calling up the lender asking about CONFIDENTIAL matters.  

  • "How much does the borrower earn?"
  • "What is their credit score?"
  • "How much money do they have in the bank?"  . . . are all examples of "confidential" information.

Property Appraisals Are Agreed To Legal Terms and Conditions

When it comes to "Property Appraisals" there is some advise about what the listing agent can / should do if their Brokerage's listing doesn't appraise to list price.

There is nothing in my local Sales Agreement which allows listing agents of the listing brokerage to contact the appraiser directly and badger them.  There is nothing in the mutually accepted terms and conditions that state the listing brokerage can interfere with an appraisal by appealing it.  There is no appeal process in the Sales Agreement we use.

The terms and conditions of the Property Appraisal ARE  legally drawn up and are fully agreed to as part of the contract.  

As real estate agents we must follow what the Sales Agreement stipulates.  

How we advise our clients is all written there in black and white.  Contacting the Appraiser may be venturing outside of the terms and conditions.  Is it considered undue influence, or in fact, breach of contract?

The Buyer/Borrower is obligated to pay for the appraisal.  In that instance, they are the "hiree" by way of the contract.  

Again, in our Sales Agreement we have specific language which covers how the property appraisal, i.e., "Financing Contingency" and "Failure of Financing Contingencies" play out.  There is nothing stipulated in our Sales Agreement which allows the listing broker and/or brokerage to contact the appraiser and negotiate with them as to the "value" of the listed property:

 

Just as the Buyer hires and engages the services of a Home Inspector, the listing agent doesn't call up the home inspector and badger them on their findings . . . whether they agree with them or not.  The terms of how the home inspection contingency is handled and/or are negotiated is clearly outlined in the contract.

Why would it be any different in the Appraisal??  

Read your contract.

 

 

 

Posted by

 

 

Carla Muss-Jacobs has RETIRED effective May 1, 2018

Representing Buyers in the Portland Metro Real Estate Market | Clackamas Multnomah and Washington Counties | Since 1999

Carla Muss-Jacobs, REALTOR®, ABR, CEBA, ePro
Principal Broker/Owner ~~ INACTIVE

Carla Muss-Jacobs' retirement became effective May 1, 2018

Direct: 503-810-7192 

 

All Rights Reserved © 

Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Knowing your contract inside and out, and making sure your clients understand the offers they make as buyers, or the ones they are looking at as sellers, is critical.

Sep 15, 2014 08:52 AM
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

This is excellent advice, Carla. The contract has specific verbiage which needs to be followed by all parties, and we are the consumers' representatives had better know what that verbiage is.

Sep 15, 2014 09:50 AM
Demarco & Marisa
Remax Kings Realty - Riverside, CA
"The Choice is Clear!"

Many clients get confused about the appraisal process as they just remember from some years ago when it was the Wild, Wild, West and agents had control over appraisals. But you pointing the terms in the contract out to them, should do the trick for clients. ~ Marisa

Sep 15, 2014 11:41 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

So to be clear, no matter how badly an appraiser may go off course with a valuation for a home, the listing agent should just accept that as a value because your Portland contract doesn't explicitly provide the opportunity to appeal?  Where does the listing agent's fiduciary duty to get best terms for his/her clients fall into this scenario?  Depending on the type loan, the appraisal stays on file for months, so just voiding the contract doesn't make the problem with a "bad" appraisal go away. 

Taking the approach that no appeal is allowed may just cost the buyer the opportunity to buy the home they want and the seller the opportunity to sell at an acceptable price.

ToMAYto, toMAHto?

And I'm not suggesting badgering/harassing the appraiser, but if there's a clear error in the appraisal process, shouldn't that be fair game to ask for a correction?  I'm assuming that if an appraisal is low the appraisal is presented to the seller side to provide objective evidence that the appraisal is legitimately short?

Sep 15, 2014 01:54 PM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

We deal in many condo communities and what many fail to realize are the by-law rules and regulations. We suggest to READ it all before signing on the dotted line!

Sep 16, 2014 04:50 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Liz and Bill Spear The contract is what's in play, and that is what the parties' agreed to.  How the financing contingency is handled is specific in those terms. If you have an "appeal" process, great.  We don't.  And unless there is specific language which allows for an "appeal" then there is no legal basis, agreement or authorization.  If an agent makes stuff up that's not written and agreed to in the contract how is that "fiduciary duty"?  In my local Sales Agreement, there is absolutely nothing which suggests an "appeal" process.  There is also absolutely nothing that states the parties in the transaction are bound to the appraisal value.  The terms and conditions of a financing contingency are pretty clear to me.  If the buyer wants the property, they can come up with the difference.  If the seller doesn't want to reduce the price, and the buyer can't or won't come up with the difference . . . the transaction is revoke based on that contingency.   Sellers can put the property back on the market and find another buyer who is willing to pay the price.  That's the "fair game." 

Sep 16, 2014 10:12 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Liz and Bill Spear - in my area the appeal process is not part of the contract BUT, and that is a big BUT ... appeal is managed via the buyers agent and lender. The lender then initiates the appeal process. Most of the time appeals don't work here. What happens is the buyer goes to a new lender and gets another appraisal. That works 90% of the time from my experience. 

Carla Muss-Jacobs, Principal Broker/Owner - always, Always, ALWAYS we must read and understand the contract and march to the beat of the terms of the contract.  I don't know what the consequences would be if an agent stepped around it.  I've heard of appraisers threatening to report agents for doing just that. 

Sep 16, 2014 10:57 AM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

The only time the listing agent/sellers see an appraisal is if the property does not appraise and the buyers agree to share it...we have only had a glitch once...and the appraiser did miss a couple things ...we were only a $1000 apart.

Sep 16, 2014 09:02 PM
Jan Green - Scottsdale, AZ
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Carla - you are the consummate professional buyers agent!  Good for you for spelling out all the details for buyers to understand appraisals, contract negotiations and more!

Sep 17, 2014 03:07 PM
Maria Gilda Racelis
Home Buyers Realty, LLC-Manchester, Bolton. Vernon,Ellington - Manchester, CT
Home Ownership is w/in Reach. We Make it Happen!

Good Morning Carla: In my area, there were instances when appraisers contacted me for comps for unique properties. They were not from the area. I have to provide him/her what I have as the the listing agent.

 I got to do what I got to do to assist to move the transaction forward.

With regard to home inspection, I don't call home inspector to nag or negate the findings but to shed more clarification when I find the report vague and unclear.

There is a line we draw but this line is imaginary. Our approach can spell the difference.

 

Sep 19, 2014 11:22 PM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Maria Gilda Racelis when the appraiser calls the listing agent to find the comps for unique properties this is understandable.  And I've had to clarify a few things on the home inspections too.  While nothing is perfect, we still need to be careful of how we approach our representation according to the contract in place!  Thank you for the well-rounded comments!

Sep 20, 2014 03:16 AM
Larry Riggs
Century 21 Redwood - Frederick, MD
GRI, SRS Your Frederick County Specialist

Carla, as an ethics instructor I always tell my agents that, once we have a contract we are bound by two things. The letter of the law and the letter of the documents. Anything outside that is engaging in the unauthorized practice of law and is a felony. Unfortunately I find by questioning in class and in transactions that many agents do not understand what they can and cannot do within the scope of their license. 

Oct 04, 2014 11:06 AM