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My Favorite Telephone Call? Letting Buyers Know They are Homeowners

By
Real Estate Agent with eXp Realty of California, Inc. CA DRE #01490977

Letting Buyers Know They are New Homeowners

is My Favorite Phone Call

 

I had another opportunity just a short time ago to make one of my favorite telephone calls – to let my buyers know that we are on record and congratulate them on becoming the new homeowners!

 

CongratulationsWhile it’s a wonderful feeling to call any buyers who have just closed on their new home, there is something special when it’s first time buyers.

 

There are plenty of exciting moments in a real estate transaction – finding the right home to make an offer on; getting your offer accepted; having the appraisal come in on target; getting your loan approval; and the final walk-through before closing are the biggies.

 

Some real estate transactions go pretty smoothly and unfold in a timely manner, while others may be fraught with problems and hurdles to overcome. Either way, reaching the goal of closing and becoming a new homeowner is always exciting, and I really enjoy conveying that positive message!

Posted by

Jeff Dowler, CRS
Certified Residential Specialist / Realtor®


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Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Anna Banana Kruchten 

Agreed! And I bet these first time buyers will be great fun to work with, and will enjoy working with YOU!

Jeff

May 31, 2016 07:04 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

George Souto 

Those are excellent times to deliver good news! And it HAS to be a call, not an email!

Jeff

May 31, 2016 07:06 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Kathleen Daniels 

These are, indeed, very special moments for us. It makes it all worthwhile

Jeff

May 31, 2016 07:07 AM
Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

I know the feeling Jeff. It is a good one and a big part of why we love our business.

May 31, 2016 07:36 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Thats' one of theose calls I don't get a chance to make in VA.  Here, when they sign their docs at closing and the money is delivered, they get the keys and get to move in.  

May 31, 2016 08:33 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Conrad Allen 

It's really true. So exciting to be in that position - I remember my first home, sorta (it was a very long time ago)

Jeff

May 31, 2016 10:06 AM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

I am currently waiting for a buyer's clear to close which is now 7 weeks overdue.  Hopefully they get that call tomorrow

May 31, 2016 11:12 AM
Kay Van Kampen
RE/MAX Broker, RE/MAX - Springfield, MO
Realtor®, Springfield Mo Real Estate

That is a wonderful call.  I like to ones that say the closing has "funded"!

May 31, 2016 01:33 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

That is an exciting call to make and they are always so glad to hear the news.

May 31, 2016 01:47 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Jeff. It is such a great feeling! I'm sure you have made that phone call many times and something you never get tired of.

May 31, 2016 07:25 PM
Wayne Zuhl
Remax First Realty II - Cranford, NJ
The Last Name You'll Ever Need in Real Estate

Agreed! That's definitely one of the best parts to this job!

May 31, 2016 08:42 PM
Karen Hurst
RICOASTALLIVING.COM - Warwick, RI
Rhode Island Waterfront!

No matter how long you have been in the business, finding and delivering that home to a buyer is still the best feeling! My best phone call is the Clear to Close! We are an attorney state so the actual best time is at the physical closing! 

May 31, 2016 11:15 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Noah Seidenberg 

Agreed. Of course letting sellers know they are no longer the owners is a good call to make, too!

Jeff

Jun 01, 2016 01:35 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Chris Ann Cleland 

Well it was like that in MA, too. I rather like how we do things here!

Jeff

Jun 01, 2016 01:36 AM
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

Oh yes, that "Congratulations, you are the proud owner of a new home" call never gets old. Hearing the relief in the buyer's voice is worth all the hard work.

Jun 01, 2016 05:37 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Ed Silva 

Wow that IS a long time to wait for this important call. Talk about frustrating! Hope it happens soon!

Jeff

Jun 02, 2016 08:40 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Kay Van Kampen 

There are a number of positive messages at the end of a transaction that we love to hear!

Jeff

Jun 02, 2016 08:41 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Debbie Reynolds  - it's so true, and often buyers ask when they WILL hear

Joe Petrowsky  - indeed on both counts. I always call the lender I have worked with right away too!

Jeff

Jun 02, 2016 08:43 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Wayne and Jean Marie Zuhl  - I doubt there is an agent who doesn't enjoy sharing these good words!

Karen Hurst  - but that's still great news

Jeff

Jun 02, 2016 08:46 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Jane Peters 

It's always a great call to make, and sometimes the response on the other end of the call is just priceless.

I get to make another to my sellers on Monday!!

Jeff

Jun 03, 2016 10:54 AM