When you get unsolicited praises sung....they are just the best....and these
Sellers were thoughtful enough to send this letter to the agent who had referred them to us....she promptly wrote back and said we would get ALL her referrals for southeastern Wisconsin and tell everyone in her area we are the "go to people" for all things real estate...awwww shucks ! Not anything I would have thought of.....but a good way to expand your "raving fan" list and build your referral sources.
Dear Sue,
We recently sold our home and just wanted to share our experiences with David & Sally Hanson from Keller Williams. Our story started when my wife's sister, Kathy and her husband Pat Johnston, originally from Onalaska Wisconsin, dealt with a great realtor in their area. (You) :)
Pat & Kathy gave us your contact information so that maybe you could give us a referral for someone from Keller Williams in southeast WI. You referred us to David & Sally and thought they could probably do the job for us. We interviewed several realtors and listened to what they had to say but they were like every other salesman. They always talked about how many homes sold last year and not enough of what they could do for us. Per your suggestion, we contacted Sally and David Hanson and they gave us a whole bunch of different options. David had answers for everything. The wealth of knowledge that David has goes to carpentry, masonry, plumbing and just about everything. David came out when the house was inspected, which in our opinion he didn't have to do! We had a crack in our basement wall and he said not to worry that's a frost line crack.
The buyer wanted a foundation company to check the crack. The specialist started measuring the crack to see if there was a bow in the wall. The specialist says that we had a 5/8 inch bow. David says I'm going to go and get my level. He comes back in with his level and found out that the company that came out to check my wall was measuring it wrong. Here it was only a quarter inch.David didn't have to come out and check that, but he went the extra mile again! Dave and his lovely wife Sally, are both a wealth of knowledge and we found out that as soon as we met them. They said that if anything needed repair, "don't worry we have people" Sally marketed our house with very unique comments, reassured us it was going to go smoothly and not to worry! Everything went exactly just like they said. We can't tell you enough how we really appreciate Sally and David!
We believe that They pay as much attention to our house as if it were a $1 million house! We were very nervous because we were first time home sellers but they reassured us that all would go smoothly, and it did! In addition to being professionals, they were also extremely personable! We would recommend them to anyone.
Thank You so much!!
Mike and Fay Selsing
These testimonials are proof positive that your value-added services provide services to your clients that are appreciated. Congratulations, Sally K. & David L. Hanson !
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Margaret Rome Baltimor...
Pikesville, MD
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Lou Ludwig
Boca Raton, FL
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Roy Kelley
Gaithersburg, MD
Sally & David, love reading rave reviews, and speaks volumes on your customer service!
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Sally K. & David L. Ha...
Brookfield, WI
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Lou Ludwig
Boca Raton, FL
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Roy Kelley
Gaithersburg, MD
This is very good reading for those who wish to develop a successful referral network.
Congratulations on your fine work.
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Sally K. & David L. Ha...
Brookfield, WI
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Lou Ludwig
Boca Raton, FL
Good morning, Sally and David -- there's nothing like a third party endorsement. Very nice.
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Margaret Rome Baltimor...
Pikesville, MD
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Sally K. & David L. Ha...
Brookfield, WI
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Lou Ludwig
Boca Raton, FL
Good Morning Sally and David - excellent post. We are on the same page. It is great to have those raving fans.
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Margaret Rome Baltimor...
Pikesville, MD
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Sally K. & David L. Ha...
Brookfield, WI
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Lou Ludwig
Boca Raton, FL
You should definitely be tooting your horn on this, Sally K. & David L. Hanson ... what a remarkable testimonial. And you created multi-layered raving fans ... both in the professional and consumer sectors ... even more impressive! Can't say I'm surprised ...
Gene
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Margaret Rome Baltimor...
Pikesville, MD
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Sally K. & David L. Ha...
Brookfield, WI
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Lou Ludwig
Boca Raton, FL
Thank you Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi we will have to plan a summer get together soon ...Love to Marilyn too !
Well how about that, kudos to the both of you. I love it when not only you have happy clients but they spread the word about you. I am confident the work that you do is always the same and consistent. Only the recognition by the clients is not. Congratulations!!!Now the only thing missing from this post is the Gold Star, Endre
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Margaret Rome Baltimor...
Pikesville, MD
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Sally K. & David L. Ha...
Brookfield, WI
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Lou Ludwig
Boca Raton, FL
Sally and David
Sounds like a plan to me . . . . Great post.
Good luck and success.
Lou Ludwig
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Sally K. & David L. Ha...
Brookfield, WI
Sally and David you are true professionals and you deserved every bit of praise.
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Margaret Rome Baltimor...
Pikesville, MD
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Sally K. & David L. Ha...
Brookfield, WI
Hi Sally and David - that letter is golden, as is the job you did for the referral clients.
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Sally K. & David L. Ha...
Brookfield, WI
Dear Sally & David,
It would seem to me, that you always do an excellent job. Nice to know, that someone took the time to acknowledge this.
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Sally K. & David L. Ha...
Brookfield, WI
It's always nice to be recognized. Kudos to you both and thanks for sharing.
As A RE Professional and also a KW Agent I am not surprised that Sally and David had a wealth of knowledge about homes in general and specifically what David found.One of our guiding principles is that we create A Win-Win Opportunity or there is no deal. I believe Tge Hansons operated this way before they got to Keller Williams.The top agents st our Market Center(Office)Have created, developed Bd are sharing with their peers.As a KELLER Williams Agent I have a Dutyan Obligation and a Responsibility to be there for all my Clients ,Customers and Peers(Agents and Non-Agents).Jeffrey Middleman Team LeasderThe Middleman TeamKW of Greater NassauGarden City,NY
Sally K. & David L. Hanson you get great (rave) reviews because you do great work. You go the extra mile. You want the best for the consumer.
Congratulations!!!
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Margaret Rome Baltimor...
Pikesville, MD
Isn't it wonderful to deal with people who are not only thrilled with your service but take the time to spread the word. That's a lovely letter!
What a wonderful shoutout for what great service looks like. Your clients are so lucky to have you on their side.
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Margaret Rome Baltimor...
Pikesville, MD
Sally and David
I am not surprised!! But how wonderful to not only have great clients to work with but to have them spread the word about their terrific experience. Raving fans are the best!
Jeff
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Margaret Rome Baltimor...
Pikesville, MD
Well done and congrats. It's so nice when it is put in writing for us isn't it? -Kasey
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Margaret Rome Baltimor...
Pikesville, MD
It absolutely is the best kind of "library" to have Kasey & John Boles !
Testimonials like that are great. You should see if they would be kind enough to post that on Zillow for you.
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Margaret Rome Baltimor...
Pikesville, MD
Sally K. & David L. Hanson You make us all proud!! This should be front page news to let the general public know about true professionals like you and David.
Working for thank you notes.. assures success!
Great job as always!
Comments(29)