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Factose Intolerance has no business in real estate.

By
Real Estate Agent with Red Rock Real Estate (435) 632-9374 UT DRE# 6541633-SA00

Factose Intolerance has no business in real estate. 

 

Seems the direct approach of relaying information has become unacceptable by those who lack the confidence to share fact-based news, especially bad news. Some will go to great lengths to skirt the issue, taking an indirect approach, talking a lot about nothing to avoid discussing subjects that may cause them discomfort. 

 

Instead, they opt for:

  • sugar coating
  • beating around the bush
  • taking an extended circuitous route 

 

When did society become so sensitive? Straight-on exchanging of information between parties has been replaced, in part, with texting, e-mailing, voice messaging to avoid face-to-face scenarios. In my opinion, body language, inflections and tone of voice are all part of solidifying relations between parties.

 

Disappointments within the industry occur daily. For some, the process is impeded by unreasonable demands, buyer/seller getting cold feet, the cancellation of contract during due diligence, renegotiating the contract because of lender terms, so many things can directly or indirectly affect forward progress.

 

Buyer and seller clients deserve a direct line of communication from agents, with zero-added fluff to make a point. Never will I hem-haw around when disclosing facts that affect the four corners of a contract. Misunderstandings can come from using too many add-on words while relaying an intended message.

 

A cotton candy approach when conversing with clients, other agents, lenders, appraisers, home inspectors, lacks effectiveness and sincerity. Those who refuse to use manage their words wisely, can fall hard, while saying goodbye to business.

 

Factose Intolerance plays no part in my personal or professional life. Your thoughts?

 

......................................................

 

Questions about land in the southern Utah area or any Washington County, Utah homes for sale, please contact me at 435.632.9374 or email to: wanda@buynsellutah.com. Glad to help because Wanda Can!

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I, Wanda Kubat-Nerdin at Red Rock Real Estate Utah am responsible for my opinions expressed in this blog. Information herein is deemed to be reliable but not guaranteed and may change due to market conditions. Please do not take my pictures or artwork and use them as your own, they are my property and copyrighted.

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Wanda Kubat-Nerdin is a southern Utah REALTOR® assisting buyers and sellers in in the St. George area, Dammeron Valley, Diamond Valley, Veyo, Central, Hurricane, Ivins, La Verkin, Leeds, Santa Clara, and Washington real estate markets.
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Red Rock Real Estate
90 E 100 S, St. George, UT 84770

BuynSellUtah.com
Mobile: (435) 632-9374 call or text
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Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Maintaining a professional, communicative stance is always best with clients Kat Palmiotti, less left to question. 

Jan 25, 2020 08:38 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

And so do you Richie Alan Naggar aka Pointdexter!

Jan 25, 2020 08:38 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

I loved that show Shirley Coomer and appreciate the 'shifting sand' analogy. Thank you for that!

Jan 25, 2020 08:39 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Michael J. Perry, glad you appreciated this post and thank you for joining the conversation. Have a fantastic weekend!

Jan 25, 2020 08:47 AM
Matt Brady
Watermark Capital - Del Mar, CA
One of San Diego's Best Equity Advisors

I have the same belief system in lending. It sometimes costs me when the competition promises something that cannot be done, but people know they can trust what I say.

Jan 25, 2020 09:15 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Yes Matt Brady! Delivering consistently means more than broken promises.

Jan 25, 2020 09:30 AM
Margaret Goss
@Properties - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

I believe the shortest distance between two points is the straight line. I don't like to take detours when dealing with everything "between the four corners of the contract." 

Love your title!

Jan 25, 2020 10:57 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Absolutely Margaret Goss, thank you so much for your insight! 

Jan 25, 2020 11:24 AM
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Interesting new word, Wanda! Facts are facts and we need to learn to live with them and to convey them, without flinching or avoiding the issue.

Jan 25, 2020 12:03 PM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Totally Agree, Wanda.

When did we get so sensitive?
Was it when we started giving trophies for participation?

Jan 25, 2020 12:05 PM
Ralph Gorgoglione
Metro Life Homes - Palm Springs, CA
California and Hawaii Real Estate (310) 497-9407

Yet at the same time, how you deliver information has a huge affect.  Take for example, an inspector - The same information can be conveyed by an objective inspector and an alarmist, yet the latter will sometimes kill a transaction.

 

 

Jan 25, 2020 06:36 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

That's a pretty clever title, Wanda, and a great way to talk about the issues of not being direct, factual, and delivering unpleasant news in a straightfoward manner. Certainly being face to face is a good idea, but often that simply is not practical, and delaying sharing news that's important until a time when you might be able to meet is not a good idea. I like a phone call as the best alternative with a follow-up email  for a papertrail. And some people need to read in addition to hearing something to understand it well, especially if it's an emotional matter.

And of course the manner in which the news is delivered can make such a difference - tone of voice, etc. nmake such an impact.

Jeff

Jan 25, 2020 09:25 PM
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

:: snorting w laughter ::

Factose intolerance! My tummy bubbled up a bit. Need . . . tequila. 

Actually . . . and I think you know I AM CAPABLE of EXTREME diplomacy when it is for the greater good . . . but too much pussyfooting around is, to me, a sign of disrespect.

Why assume (the recipient) too weak-minded and unintelligent to understand simple facts? 

Be cool, be respectful and speak the truth. Wins every time.

Those with such 'issues' that they cannot handle that . . . well, I am a trained professional, but for free . . . I'm just a silly blonde. 

Jan 26, 2020 04:38 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

The basics of communication relate to 'say what you mean and mean what you say' and I agree with that Olga Simoncelli.

Jan 26, 2020 04:42 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Ralph Gorgoglione, Effective communication skills are important to the overall success in business and people do remember conversations long after they have lost their relevance by the deliverer.

Jan 26, 2020 04:49 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Yes, at times being in front of each other is geographically impossible and why direct communication is even more important Jeff Dowler, CRS. We are on the same page!

Jan 26, 2020 04:51 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

The truth in knowing is a very powerful thing Candice A. Donofrio and your post on AR Peeps about  Jim Lehrer's rules come into play every day...or at least should! #ThanksBlondoBeauty

Jan 26, 2020 04:54 PM
Candice A. Donofrio

RIP Jim Lehrer. We all need to follow those rules more better. LOL


#ThankYouBoloBabydoll

Jan 26, 2020 05:00 PM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

I'm with Margaret Goss, just tell them the facts & be a grownup about it.

Jan 28, 2020 01:42 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

I'm right there with you and Margaret, Lyn Sims. If someone wants to be mollycoddled, let mommy and daddy do it. Not my job!

Jan 28, 2020 02:24 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Not sure how I missed your comment Carol Williams because I LOVE YOUR ANSWER!!! #NoMoreParticipationTrophies

Jan 28, 2020 02:26 PM