Our challenge is on a couple of different subjects this month. Today, I want to feature on clients, how I am grateful for them and what I learned this year. I was mentioning this first point below to another agent this morning.
Never take a client for granted. I have one client who has given me several listings this year. They are investors who I met two years ago. I am about to list the sixth house for them this year. For that I am very grateful.
However, I have learned that they also forget things, which I would think they know. I recently got a call from a buyers agent, just before a remote virtual settlement complaining that the garage and house were filthy. I had emailed my client several times in the previous week reminding them to empty the garage. Well they emptied of what they thought needed emptying, not what the buyer expected. Ended up costing me money and several trips to a friends dumpster, for whom I am very grateful to get rid of all the trash.
Sometimes, clients think they can cut corners and save money. I am grateful when it doesn't work and they have to call you to sort out the mess. This year, this investor listed with an limited service agent in MD for a home in PA. After dropping the price the home sold, but then did not appraise. They called me, I got it under contract, listing it for a much higher price and also got it to appraise as well. Grateful that preparation helps to teach clients to also be grateful for you.
I mentioned the friend above with the dumpster, it is a past client, who has referred me two clients this year which will result in three transactions. I am grateful for being trusted as a referral she can trust to get the job done.
Sometimes, being in the right place at the right time is best. Recently, I was saying goodbye to a friend, and noticed the daughter of an elderly neighbor cleaning up her garage. I asked after her mother and she mentioned they were going to be selling her apartment. I replied I could maybe help them with that and the next thing I have the listing and am receiving seven offers. I am very grateful for clients who trust me with a most treasured possession and I am able to fulfill their needs.
Overall, I am grateful for all my clients, for their trust, and with many for their friendship as well.
If you are interested to know why my clients choose me, let's connect, Nick Vandekar, Selling the Main Line with Long & Foster Real Estate Inc., office 610-225-7400, cell or text 610-203-4543. Email Nick@VandekarTeam.com.
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