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Does experience matter when choosing a realtor?

By
Managing Real Estate Broker with Flexit Realty "Flexible Home Selling Solutions"

Choosing the right Realtor®

Does experience matter when choosing a Realtor?

National statistics tell us a different consumer story.  Consumers look at very few things about the Realtor® they choose to represent them when going through the selection process.you are giving your front door keys to a stranger

They, sellers and buyers, look at physical presence and usually do not consider company image...what your body language says to them when you meet for the first time is a key factor.  In fact studies show that we as humans make up our minds in the first 15 seconds if we like others or not.  So does that smile or gesture make a difference?  Does a warm firm handshake or a clammy palm tell you anything about the other person?  Does dress express how they will treat you or your listing if you ask them to sell your property?  The evaluation process is usually circumvented because the consumer has gotten the Realtor® name as a result of a referral from a friend, relative or co-worker.  The process does become more involved if the Realtor is selected based on advertising or phone book.

Well those are personal issues they have nothing to do with selling your home.  Yet it is usually the first Realtor a seller meets, over 60% percent of the time, that they chose to represent them in selling their largest asset.

want more informationHere is a few thoughts that may give you a reason to do a better job interviewing....I did say interviewing your next Real Estate agent before you hire them.  Many sellers do not think they are hiring an agent when they sign a relationship contract or a listing contract.  The reason they don't think to much of it is simple....they are not paying anything out of their pocket at the time of the signing of the contract in most cases.

Do you think the process would be different if you as a seller paid for services upfront?  I know I would have to do a bit more homework before I handed anyone a bunch of cash.  Well in essence that is exactly what you are doing.  You are handing over your largest asset to a person you have just met.

What would you normally like to know before you purchase a service?choosing a Realtor

•1.       How long have they been in business?

•2.       What type of marketing programs will be used to promote your property?

•3.       What type of communications can you expect?

•4.       Have they sold any properties like yours?

•5.       Have they taken the time to gain additional real estate education?  If so
           what areas?  Why use a residential Realtor® to sell your commercial
           property or vice verse.

•6.       Do you feel comfortable with them...to represent your largest asset?

So before you list with the first Realtor you meet even though you may not be handing them cash right then...you're entrusting them with your largest single asset.  Not to mention your future hopes and dreams.

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Thank you

FlexIt Realty, "only a call or click away"!© 2006  If you would like to sell your home and it is not under contract with another agent or brokerage or your listing has expired and you still want to sell Call Toll Free: 877-667-4699 or Email: garywhite@grar.com go to our web site www.FlexItRealty.com to find over 30 Free Reports that could save you thousands of dollars in your next real estate transaction.

 

Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate

Yes it matters, if not they need oversight. IMHO

Aug 22, 2008 12:36 PM
Jon Zolsky, Daytona Beach, FL
Daytona Condo Realty, 386-405-4408 - Daytona Beach, FL
Buy Daytona condos for heavenly good prices

Gary,

Very good post. It is easy to trick a Seller and this is the reason that over 60% of Sellers go with the first agent they meet. Because they do not know how to hire, and people coming and telling them all that nice sounding BS, and as you said, if the Seller likes the agent in the first 15 seconds, they then give it to them. Have you noticed that the Sellers become way more cautious when their first listing expires. They are frustrated, angry, and they do not trust anyone.

I remember when I just joined one of the big names here, it was pretty late, and I was doing something on the computer, and a very experienced and very clever agent was in his office, The door was open, and I could hear every word. The agent called a FSBO. The guy on the other end was very obnoxious and aggressive and told him that he already spoke with 6 agents who wanted the listing and immediately asked the agent about the commissions. The agent in turn asked him what others offered. it was all from x% to Y%. The agent told the owner that for that commission he is not going to fight for the listing, but since he already had him on the phone, he would like to give a couple of advices. I was listening to the conversation hearing only one side and clearly understanding the other. 10 minutes later the Seller asked the agent to come with the Listing agreement, and said he would sign it at Y+1%. I started applauding, and the agent was surprised to know that he had a very perceptive audience.

Aug 22, 2008 01:29 PM
Tom Davis
Harrington ERA,DE Homes For Sale, $$ Save $$ Buy Today ! - Dover, DE
FREE Delaware Homes Search!, $$ Save $$ - Find Homes! Delaware Realtor

Yes,

It would be really really interesting if sellers paid upfront... well I guess if they did do that then you would Really Know Their Motivation To Sell! :)

Thanks,
Tom Davis

World Class Delaware Realtor

Aug 22, 2008 02:10 PM
Ray Saenz
Exit Realty Laredo - Laredo, TX
Homes for Sale in Laredo, TX - Texas, Realtor

Gary,
You really made good points for people looking for realtors, Well done, also When it comes by referrals, it seems that they trust more on you that the experience that you may offer them, if they feel comfortable with you, that's what really matters to them, also if it comes by Internet or something else, then they usually do a little bit more of research, that's my experience.
Ray Saenz

 

Aug 22, 2008 04:37 PM
Liz Moras Migic
Chilliwack, BC
Chilliwack, British Columbia - Realtor

love your computer handshake!  very cute :-)

Aug 22, 2008 04:52 PM
Gary White~Grand Rapids Home Selling Pro Call: 616-821-9375
Flexit Realty "Flexible Home Selling Solutions" - Grand Rapids, MI
Real Estate Services You can Trust!

Hi Missy, I am always amazed at the reasons why people pick the first agent.  Thanks for the comments Missy.

Aug 23, 2008 03:52 AM
Gary White~Grand Rapids Home Selling Pro Call: 616-821-9375
Flexit Realty "Flexible Home Selling Solutions" - Grand Rapids, MI
Real Estate Services You can Trust!

Hi Jon, it is true, you learned a very valuable presentation from the old pro.  Many sellers do not have a clue what the differences are between agents.  I closed my presentation the other day when a listing prospect said....it doesn't matter you guys are all the same.  I closed my presentation and said, "you won't want to use me, I actually do what I tell you instead of giving you lip service."  Handed him a personal brochure with references to call and if he still felt the same way...nothing lost for either of us.

He asked me to stay and said...nobody had ever stood up for their company or themselves like that before and maybe we were different.  You are exactly right his listing had expired and I was the second guy in....he canceled the third.  So doing your business with honesty and integrity is all we have to offer....besides results.  Thanks for the comments Jon.

Aug 23, 2008 03:58 AM
Gary White~Grand Rapids Home Selling Pro Call: 616-821-9375
Flexit Realty "Flexible Home Selling Solutions" - Grand Rapids, MI
Real Estate Services You can Trust!

Hi Tom, that pay up front kind of puts things in perspective.  Peeople really don't know much about who they hire until they get into the contract.  Thanks for the comments Tom.

Aug 23, 2008 04:00 AM
Gary White~Grand Rapids Home Selling Pro Call: 616-821-9375
Flexit Realty "Flexible Home Selling Solutions" - Grand Rapids, MI
Real Estate Services You can Trust!

I find the same thing Ray.  I have over 50% of my business by referral and the rest is Internet or media cable advertising.  With the higher Internet.  Thanks for the comments Ray.

Aug 23, 2008 04:02 AM
Gary White~Grand Rapids Home Selling Pro Call: 616-821-9375
Flexit Realty "Flexible Home Selling Solutions" - Grand Rapids, MI
Real Estate Services You can Trust!

Hi Liz, thanks for the comment.  It took a bit to make but it is fun and when you roll your cursor over the graphic it gives you a Thank You! 

Aug 23, 2008 04:04 AM
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

Gary - wonderful points here.  I am amazed how people make those types of decisions.  One thing I find as a buyer's agent, is that many consumers don't have a clue that many agents have little or no training when representing buyers.  I have a checklist and questions to ask when interviewing agents so they know who to choose someone to represent them in the transaction.  They are amazed to find out that "top producers" have sometimes represented only a few buyers vs. sellers.

Aug 23, 2008 04:38 AM
Gary White~Grand Rapids Home Selling Pro Call: 616-821-9375
Flexit Realty "Flexible Home Selling Solutions" - Grand Rapids, MI
Real Estate Services You can Trust!

Hi Joan, it seems such an easy thing for us to recognize but the average buyer or seller only does this three of or four times in their lifetimes...so they only have limited first hand experience.  Thanks for the comments Joan.

Aug 23, 2008 08:00 AM