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Who is the REAL procuring cause?

By
Real Estate Agent with Alain Pinel BRE 01367196

"Procuring cause" may be defined as a series of events, unbroken in their continuity, that result in the desired objective (i.e., generally, the sale of property). 

Black's Law Dictionary, Fifth Edition, defines procuring case as: The proximate cause; the cause originating a series of events which, without break in their continuity, result in the accomplishment of the prime object.  The inducing cause; the direct or proximate cause.  Substantially synonymous with efficient cause.

From time to time, we have to review and discuss procuring cause. Interesting that people have a different interpretation or conclusion on who is the real procuring cause. So what's YOUR interpretation/conclusion?

Scenario 1:

Agent A tells Clients A to drive by a particular house because she thinks her clients will like it. She gives them basic information. Clients A drive by the house just as  Agent B finished showing the house to her Clients B.  Agent B asks Clients A if they want to see the house, and lets them in, while agent makes their Clients B wait outside.

Later, Clients A writes offer with Agent A. Agent B calls Agent A and demands a referral fee since she showed the property to Client A.

Scenario 2:

Buyers like going to open houses and do so without their Buyers Agent. They see House One. They ask Listing Agent to show it to them a second time.

But Buyers also have Buyer Agent showing them various properties besides House One. Buyers have asked Buyer Agent to write offer for them on other properties. Later, they ask Buyer Agent to write offer on House OneListing agent, upon seeing name of Buyers, protest and say that since they showed the house, and if the offer is accepted, that  is the procuring cause.

 

7 KEY QUESTIONS TO DETERMINE PROCURING CAUSE

Source:National Association of REALTORS)

The majority of commission disputes hinge on disagreements over whether individuals contributed significantly to making a sale. In determining if a cooperating salesperson or broker is entitled to a commission, consider the following:

1. When and how was the original introduction [of the buyer to the property] made?

2. Did the original introduction start an uninterrupted series of events leading to the sale?

3. Did the broker/salesperson who made the original introduction maintain contact with the buyers?

4. Did the broker/salesperson engage in conduct that prompted the buyer to look elsewhere for assistance?

5. If more than one cooperating broker was involved, was the second broker/salesperson aware of the prior introduction of the buyer to the property?

6. Was the introduction of a second broker an intrusion into the transaction or the result of estrangement or abandonment by the original broker?

7. Did the cooperating broker initiate a separate series of events, not dependent on the original broker's/salesperson's efforts, that led to the successful transaction?

 

Comments(17)

Tony & Darcy Cannon
Aubrey and Associates Realty - Layton, UT
The C Team

Pacita, another question to ask is there a Buyer/Broker Agreement in place with another agent?  That one is the one that will usually trump any of the other scenarios. 

Jan 23, 2009 05:52 PM
Jen Olson
First Weber Group Realtors - Marshfield, WI

Pacita,

I think both of these scenarios leave out the question, " Are you currently working with or being represented by another agent?"  I think it is very easy to get caught in the moment of making a sale, and forget to ask this ever important question.  I agree with Tony and Darcy.  Thanks for the list of questions provided by NAR!  It serves as a good reminder!

 

Jan 23, 2009 06:05 PM
Randall Sandin
Carolina One Real Estate - Charleston, SC
843-209-9667 - Search for Charleston SC Real Estate

thanks for the informative post - always have things signed is my opinion

Jan 23, 2009 07:53 PM
Toula Rosebrock
Diane Turton, Realtors, Forked River, NJ - Lacey Township, NJ
Broker/Sales Associate, Realtor, Lacey Township,

Hi Pacita:

Many agents believe that just introducing a buyer to a property, entitles them to a commission.

Good points here...and there are plenty in between as well.  Very complicated issue, procuring cause!

ToulaRosebrock.com

Jan 23, 2009 10:38 PM
Konnie Mac McCarthy
MacNificent Properties, LLC - Cobb Island, MD
Broker/Owner - VA & MD "Time To Get A Move On!"

I find that in most cases, that buyer don't really understand...when they do things like that...I am an agent who isn't afraid to work for my money...although, I would never forsake my clients to show the house to another couple...I would not mind letting them look for the time I am in there, provided they stay with me...(I don't know them from a can of paint) some agents are amazing...anything for the dollar... 

My broker would fuss at me for not getting a buyers agreement up front...then when I did and the occassion came to enforce it..he said.."well the chances of it holding up are slim"  so..I went back to not getting them up front.....apparently they are only worth something if someone is willing to enforce them.. :)

Jan 23, 2009 11:20 PM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

The whole problem with Procuring Cause is that many realtors don't understand and above all an MOST Of ALL ....consumers don't get it...so it they have to "abide by it"....it's really quite archaic...it prevents them from working with someone they want to work with...and they don't even know it....abandoned buyer...maybe...depends on who is defining abandoned.

Jan 23, 2009 11:51 PM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

In both your scenarios the agent failed to ask the buyers, if they were working with another agent. In both cases neither agent is entitled to a fee for just showing the property. It is our job to educate our buyers and have them sign a Buyer Broker Agreement. You definitions of Procuring Cause and NAR's Key Questions say it all.

Jan 24, 2009 12:13 AM
Richard Weeks
Dallas, TX
REALTOR®, Broker

Pacita,

Good information here.  Bit sad some can not or will not do the right thing.

Jan 24, 2009 03:10 AM
Robert Vegas Bob Swetz
Las Vegas, NV

Pacita- Very interesting blog and agents need more verbal communication and signed contracts. There are some that play by the rules and there are some that break them. 

Jan 24, 2009 03:57 AM
Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

Tony and Darcy --- if only it were that easy to get buyers to sign that Buyer Broker Agreement from the beginning. I think most buyers are not willing to do that. This highlights the question:

Did the broker/salesperson engage in conduct that prompted the buyer to look elsewhere for assistance?

If buyers are "sold" on an agent and his/her service, and if they are educated as to how we work, then the buyers will be faithful to that agent, don't you think so?

Jen --- unfortunately, some agents do not always ask THE question. And some buyers also may not be willing to admit to that. During some of my open houses, I try to be very friendly and helpful. Some buyers have told me that in some open houses, they were so put off by agents who immediately get "cold" and stop being helpful once they are told that the buyers have agents.

Randall -- yep. Getting buyers to sign that agreement is always a good thing bu not always possible.

Jan 24, 2009 04:21 PM
Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

Toula --- guess we know better. Just showing a property to a buyer doesn't automatically mean that buyer is our client. There are other things to be consiered especially questions 2, 3 and 4.

2. Did the original introduction start an uninterrupted series of events leading to the sale?

3. Did the broker/salesperson who made the original introduction maintain contact with the buyers?

4. Did the broker/salesperson engage in conduct that prompted the buyer to look elsewhere for assistance?

Konnie --- what that agent did, making her own clients wait outside the house while she showed the house to a second buyer who just dropped by, actually turned off the second buyer who thought the agent was just too greedy and thoughtless.

Jan 24, 2009 04:28 PM
Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

Sally and David -- that's why I think the questions that NAR posed are a good guide to procuring cause. Time and time again, we have discussions/disagreements about procuring cause, so it's important to keep reminding ourselves and our clients what procuring cause is.

Michael --- yes, it's absolutely essential we explain to our buyers how we work and the value of the service we provide.

Richard --- it's up to us, as well, to hold our co-agents up to the highest standards. Educating THEM is just as important as educating our clients. So let's keep reminding people what procuring cause means

Robert --- there will always be those who would want to cut corners and not play by the rules. So it helps to repeat and review what the rules are.

Jan 24, 2009 04:33 PM
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital

I wonder what Agent B's clients felt like.  What if they had liked the place and the agent supposedly representing them shows the house to a stranger while they cool their heels.  I think that Agent B needs to move on and worry about her own clients.

Jan 25, 2009 09:38 AM
Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

Patricia, if I were Agent B's clients, and I was left outside (in a drizzle, by the way), I would have fired that agent immediately. I don't know if she kept those clients, but she certainly tried to cash in on mine.

Jan 25, 2009 11:23 AM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

I always ask 3 questions in situations like this.

  1. Are you working with an agent or online company?
  2. Is there a Buyer/Broker Agreement?
  3. When was the agreement signed?
Jan 25, 2009 11:16 PM
Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

Paul --- good, and must-ask questions, for sure!

Jan 26, 2009 03:29 AM
Tami Anderson
Auburn, CA
Friendly & Professional

Paul,  does it have to be "no" to all three questions?   I dont think so.

Mar 27, 2014 02:11 PM