As I was working Friday evening on the final touches to the "fine tuning" of the mailpiece before the next run of 400 are produced, I was interrupted by the sound of a "Ping"!
That's the noise my phone makes when receiving a text message.
Yep - another respondent to our mailing campaign!
They had called to set up an appointment to list their home!
Their call was answered by our virtual receptionist at VoiceNation.com
They answer the phone 24/7/365 from a US based call center - allowing us to rest easy that an … (16 comments)
Yesterday at 240pm I received a text message from Deanna at West Press:
I just finished watching and teaching.. The 10 are out the door
The first ten are on their way!
We will know soon whether Priority Mail will take 1 or 2 days from Tucson to the Scottsdale area. Suzanne will be checking the tracking numbers later this morning.
I'll be talking with Deanna this morning to see how long it took them yesterday to handle the first ten.
I've sent her a list for the next ten to be shipped today.
Today, the test drive begins. Names and addresses for the first ten soon to be recipients of "the mailpiece" have been provided to West Press as of 8am this morning.
West Press will be working diligently to ensure no mis-steps, and tracking how long it takes today, so we can estimate their maximum capacity per day for fulfillment.
Our goal is to ship a total of one hundred by Thursday of this week.
Our resource for outbound calls to confirm receipt of the packages will start calling on Thursday - calling … (0 comments)
Today, I finalized the agreement and game plan with the contractor who will be making outbound calls for us. There are still scripts to be fine tuned, and a couple of other details to complete prior to them making the calls starting Thursday of next week, June 30th.
They will be able to schedule appointments on our behalf directly with the Homeowners - via TimeTrade - which syncs with our iCals (synchs with other calendars as well). If you haven't checked this fabulous and inexpensive tool out before - I encourage you to … (6 comments)
Three eliminations that have improved productivity - drastically!
1. For years our "phone system" has led callers to a voice-mail box unless we were available to answer the phone (rarely). When we designed our marketing campaign which launched a scant 6 weeks ago, we knew the calls would have to be answered "live". We did the research, and came up with the same selection as that recommended by Ron and Alexandra Seigel. VoiceNation For a very reasonable fee they answer the phone "live", in a USA based "call center", 24 hours a day, … (14 comments)
Scottsdale and Phoenix Arizona Real Estate Blog, presented by Tony and Suzanne Marriott of Haven Express @ Keller Williams Arizona Realty. Insightful commentary on the real estate market in Maricopa County, Arizona.
Last week I wrote: Page 18 - Launch Successful! - Go For The Gold!!
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