Groups are smaller communities within the larger ActiveRain. Join groups created by others. or start your own and
get others to join
This is the place to view the past and present contests put on by ActiveRain and its members. Everyone can join the
group and help encourage each other. Current contest will be highlighted posts so it's easy for you all to see. Let it
Curious as to what others in your profession think about a certain product or tool?
AR's community takes the time to leave honest and transparent reviews of their experiences
so you can be a bit wiser about your purchase.
Broken down by categories and subcategories for easy finds
Get an unfiltered look at what real users are saying
Leave a review yourself for others to benefit from
Add new products as you use them and gain points for doing so
ActiveRain University (ARU) provides free on-line training. We coach, consult and support real estate professionals about real estate trends, technology and social media.
ARU Calendar provides class types and registration links
Watch short tutorials on updating your photo, inserting a hyperlink and much more
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Find answers to most FAQ's
Whatever it is you're into and wherever you are, AR surely has a group for you to join.
Brand, off the wall, specific subject matters…whatever it is you're looking for.
Each time you write a post you can syndicate your post to 5 groups.
And if by chance you don't find what you're looking for, start a new group today!
Get your content in front of more eyes
Search by location or type
Feel free to start your own group
Find some that are close to home and close to heart
Each month AR runs numerous contests as a way for our members to engage in activities
that will boost their business and increase their visibility in the community and beyond.
Earn points by partaking in these contest and climb the leaderboard
Do what's good for you and your business by participating
If you have an idea for a contest, just let us know
Stay motivated and on track with new contests popping up each month
Ask a Real Estate Question
Here's another avenue for you to build relationships with others. Share your expertise with someone searching for answers.
Play the teacher role and help someone out today
Your Homepage will alert you of new questions in your state
A wonderful way to open a door to a possible new client
Ask a question yourself to get help
These state pages or hyper-local pages provide content directly related to a specific geographical location.
State, County, City and Neighborhood pages make it easy for consumers to find what they're looking for.
Post your listings, school information, local events, market reports and more
Consumers peruse these pages for information
Farm your niche market and cover all the happenings in your neighborhood
Having made the decision to fire a client, the next challenge is how to do it.
The challenge lies in extricating yourself from the relationship...without creating any bed press for yourself.
It's bad enough to lose a client without also losing your investment in building a relationship with the client.
Also remember the cliché that if you please a client, that person might tell some one else.
However, if you annoy a client...that person probable will tell 19 other people. With today's social media, unhappy clients are like to tell a whole lot more tan 19 people.
Here are 5 ways to fire a client.
Customize each to reflect the actual situation that you face.
Just the Facts, Ma'm
In ending the relationship, focus on the specific identifiable actions that are causing the problem. Avoid making negative comments about the client's personality.
DO SAY THINGS LIKE: “I have shown you 10 properties that exactly match the criteria you set out, but you were not prepared to put an offer on any of them. Since it appears that I can't help you, perhaps it's time to find another agent “
This explanation focuses on factual, observable and undeniable actions.
DO NOT SAY THINGS LIKE: “You don't know what you want, which makes it impossible to satisfy you.”
Unless the client tells you, you do not know what the client is thinking or feeling. To even suggest that you know what the client is thinking or feeling is insulting.
Accentuate The Positive
To keep the conversation as positive as possible, acknowledge the client's positive characteristics, even if this characteristic caused the problem.
DO SAY THINGS LIKE: "Your tenacity in looking for the perfect home is admirable. Unfortunately my skills are better suited to clients with more flexible approaches to house-hunting.”
Tenacity is often a characteristic to value...acknowledge it.
DO NOT SAY THINGS LIKE: “You are too stubborn...I can't help you.”
As well being insulting to the client, this reflects badly on you.
Continue to show professional leadership by offering an option.
DO SAY THINGS LIKE: “May I have my broker assign this to another agent in our office or would you prefer to find a new agent on your own?”
As well as expediting the ending of the relationship, you might even get a referral fee for your work.
DO NOT SAY THINGS LIKE: “Get yourself a new agent, I'm finished.”
Nobody like to be dumped. And when you dump some one, it invariably comes back to bite you.
Leave The Door Open It's possible that after working with another agent, the client will recognize what great work you did.
This could result in a repeat engagement...with modified behavior...or referrals.
DO SAY THINGS LIKE: “I'm sorry it didn't work out for us, his time...maybe another time it will work better.”
DO NOT SAY THINGS LIKE: “I will never work for your again.”
Never say never...you just never know what might happen.
Don't Badmouth Fired Clients
No one wins when one person publicly criticizes another.
DO SAY THINGS LIKE: “It didn't work out for us.”
DO NOT SAY THINGS LIKE: “He's a jerk...impossible to work with.”
There is one final step after firing a client.
That step is to figure out what went wrong...so you can recognize the warning signs and avoid having to fire another client for similar reasons.
Disclaimer: ActiveRain Corp. does not necessarily endorse the real estate agents, loan officers and brokers listed on this site. These real estate profiles, blogs and blog entries are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a house. ActiveRain Corp. takes no responsibility for the content in these profiles, that are written by the members of this community.