I guess that up until now I had been looking at this backwards. I considered those pesky sales calls that we all get at the most inopportune time to be a nuisance.
But I have had an epiphany. I now consider these solicitations to be a free educational opportunity.
After all, many of these callers are so comfortable with their scripts, that they seamlessly handle just about any objection with conversational aplomb.
And so I have prepared a list of common objections that I get from prospects, and when given the chance, I offer them to the salesperson on the other end of the line.
I pay careful attention to both the method of delivery and the behavior modification intent of the response.
After all, these callers are well trained and well coached. So even when I try to throw them a curve ball they always have an answer at the ready. Sometimes I even compliment them on their phone skills.
Now is it fair for me to take advantage of them and waste their time in the middle of a busy business day?
Do you even have to think about the answer to that question?
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