Special offer

The Client's needs amidst your own Frustration: Is it more about you or them?

By
Real Estate Agent with America's Home Rescue (2008 & 2009 NAR Convention Speakers)

If you were in trouble on your mortgage and needed to do a Short Sale, regardless of the circumstances, how would you feel if most real estate agents you talked to said "No way! I'm not dealing with that!"

I am fully aware that for many of you, the topic of Short Sales is not something you'd rather not talk about. I can completely appreciate your frustration, as I have also experienced my share of challenges in my own Short Sales as well…too many times over 8 years. Here’s what I know. In my lifetime, if I based my decisions on few negative experiences, I would never move beyond what is ultimately best for both me and my clients in the long run. In my experience, this applies to all aspects of real estate, including Short Sales. Bottom line, Short Sales are a volume based niche and the key to success is working many, not just one at a time, because some are simply not going to go through, due to things beyond your control. It’s a given fact. Even our company has never experienced a closing ratio of 100%. Simply stated, there are bank reps that will make your day and ruin others. There are Short Sale appraisals that will come back high and unnecessarily send a homeowner to foreclosure over what is really a flaw in the system. In the end, my Short Sale business is not about me, my likes or dislikes. If it were, wouldn't that be a bit selfish? For me personally, this is about doing something right, not just for me, but primarily for all my clients and the homeowners I represent now and in the future. I will never lose sight of that. What is your belief?

Comments(3)

Gay E. Rosen
Julia B. Fee Sotheby's International Realty - Larchmont, NY
As Real as Real Estate Gets!

Michael and Stacy: I can well imagine what people go through in the process...  I brought forth some $200,000 more than similar homes in the area in short sales and they were forgiven by their bank for another $200,000...  I have  been trying to reach these particular people to take them out for drinks - I sense they are still going through turmoil and my heart goes out to them...   I think in doing what is right for the people is to hold their hands, hear their frustrations and make those calls to the bank on their behalf so they realize we are part of a team. Banks can make it very hard - that is where we come in. Best, Gay

Jan 10, 2011 02:34 AM
Michael & Stacy Spickes
America's Home Rescue (2008 & 2009 NAR Convention Speakers) - Austin, TX

Right on, Gay!  You're hitting the nail on the head!

Jan 10, 2011 02:55 AM
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

I totally agree with your stance, but I would like to add a caveat:  for those agents who DO NOT feel that way, who view short sales as a burden on them, I really would prefer they NOT take short sale listings because with that attitude, they will do their clients a grave disservice. All short sale agents are not created equally!

Jan 10, 2011 02:01 PM