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Ask the Question!

By
Real Estate Agent with Transaction Alliance 513.520.5305 www.LizTour.com SAL.2002007747

Are you working with an agent?Ask the Question! 

We're ALL strapped for time aren't we?  Homes to show and list, blog posts to write, websites to update, prospecting to do.....evaluating what new technology and social media platforms will REALLY help our business and what are just the next bright and shiny bauble.

But if you work with buyers & want to save some time, there's one question you REALLY need to integrate into your standard list of questions:

ARE YOU WORKING WITH AN AGENT?

Now you MAY not get a straight answer, but at least you asked the question!  We're primarily listing agents, so we get plenty of calls about our listings, and sometimes those calls lead to showing requests.  That question is a standard for us, whether the request is on the phone or via email.  And the way we typically phrase it is something to the effect of "We don't want to step on any toes if you're already working with an agent, so do you have an agent?".  It shows respect for them and their agent (if they have one). 

If they answer Yes we know the situation and not to try to make them OUR buyer clients.  Will we still show them the listing if they ask?  Of course!  We'll recommend to them that they REALLY should have their own agent show the listing as we work for the seller. And if they still want to proceed?  Well the disclosure has been made,  we'll schedule the showing & get their signature on the Ohio Consumer Guide to Agency at the showing to reinforce how things work.  Other times they'll withdraw their request and schedule it with their agent. 

Now we may not get a straight answer to the question. 

Sometime YES is an outright fib, they want to maintain their free agent status and saying Yes makes most agents stop asking them to work with them. 

Sometimes NO is just that, they have NO agent they're dedicated to.  Sometimes "No" REALLY means "I don't want to tell you I DO have an agent and I just want to see the listing when I want to see it and I DON'T want to waste my agent's time because they're busy busy busy or  working their day job and it's your job to SHOW YOUR LISTINGS and I think I can pump information out of you that I can used against your seller if I like this house!"  Phewwwww.....

Deal with enough public inquiries, you're going to get the whole spectrum of buyers and responses.  People act in their OWN best interests, not the interests of us or their agents.  But at least if Aunt Susie the agent who closes two deals a year shows up to write the contract after you asked the question and showed them the property, you won't be kicking yourself for NOT asking the question.

Serving Warren County's residential real estate needs,
Liz and Bill aka BLiz

Posted by

Serving Warren County Ohio & Adjacent Areas

The Liz Spear Team of Transaction Alliance
Elizabeth Spear, ABR, Ohio License SAL.2002007747

William (Bill) Spear, Ohio License SAL.2004011109  Kentucky 77938
Ask for us by name if you visit the office!

EHO
Bill Direct:  513-520-5305
Liz Direct: 513-265-3004     
Fax: 866-302-8418

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Comments(146)

DeeDee Riley
Lyon Real Estate - El Dorado Hills CA - El Dorado Hills, CA
Realtor - El Dorado Hills & the Surrounding Areas

This is so true, Liz and Bill!  But like you said, if we don't ask the question it's our own fault!

Jul 28, 2011 03:48 PM
Anonymous
Michael Singh

I always ask and is the answer is yes I ask them to have their agent call me.

Jul 28, 2011 05:03 PM
#128
Gerard Gilbers
Higher Authority Markeing - Asheboro, NC
Your Marketing Master

Great post, this subject always gets a lot of responses! Since they have to acknowledge the agency agreement at the first scheduled meeting it makes it easier to get a straight answer. 

Jul 28, 2011 05:22 PM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Endre, Yep, a "not really" isn't really an answer!  You're working with an agent, or not.  Make a decision so we know the appropriate way to work with you.

Debbe, I don't want someone coming to our listing mistakenly thinking we work for anyone BUT the seller during that first showing.

DeeDee, We've learned the hard way why it's so important to ask.  Saves a lot of grief later :)

Michael, Keeps them properly represented, and that's the whole idea.

Gerard, We have to present a Consumer Guide to Agency Relationship.  Some folks are so wary they won't even think about signing it because they're afraid it's an obligation, even whey you do everything you can to explain that it's PURELY informational.

Jul 28, 2011 11:35 PM
Stu Dye
Mortgage Network, Inc. NMLS #2668 - Portland, ME
Senior Loan Officer

Happy Friday!

Good question for you guys.  And a fair question...  No sense wasting time.

Jul 29, 2011 02:30 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Stu, We've got to at least try, hopefully the answers are valid.

Jul 29, 2011 02:33 AM
Marge Piwowarski
Phoenix AZ Horse Property - Phoenix, AZ
Phoenix AZ Horse Property, LLC

We can ask the question and occasionally we wilol still lose out to uncle Marv, part of the job. 

Jul 29, 2011 10:14 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Marge, Unfortunately it is part of the job.  Shouldn't be, but it happens.

Jul 29, 2011 10:32 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

I will show a property for another agents client, but I like that agent to call me.  Often there is a good reason (Vacation, illness, etc) and I do not mind helping.

Jul 31, 2011 12:26 PM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Gene, Same here, especially if it's our listing.  We don't want to show just because they're being lazy or hoping their client will get some leverage from us (because they won't), but don't mind for a legitimate reason.  All in the name of selling our listings :)

Jul 31, 2011 12:49 PM
Mike Henderson
Your complete source for buying HUD homes - Littleton, CO
HUD Home Hub - 303-949-5848

One of the first and most important questions to ask.

Jul 31, 2011 12:49 PM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Mike, No doubt.  Saves a lot of grief to get it out of the way early if they already have an agent they'll be using to write the contract.

Jul 31, 2011 02:33 PM
Elisa Uribe Realtor #01427070
Golden Gate Sotheby's International - Berkeley, CA
Opening the Doors to California Homes -East Bay

So true so true, I ask all the time. Good post. Time is precious:)

Aug 01, 2011 02:13 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Elisa, Perhaps the most valuable resource we have is our time.  Spending it well is critical to our success.

Aug 01, 2011 02:15 AM
John Green CHP / e-pro/GRI/CBR Residential Real Estate Specialest
Century 21 North Shore - Lynn, MA

Great post Liz and Bill the only thing I would add to this would be my follow up question " show me the money " have you been preaproved with a lender. Thanks

Aug 01, 2011 05:52 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

John, We did that post later :)

Aug 01, 2011 06:12 AM
Stephen Robert Sliwka
Goden Key Realty - Franklin Township, NJ
Realtor, Somerset County New Jersey

Great post!

Aug 02, 2011 02:39 PM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Stephen, Thanks!  Glad you liked it :)

Aug 02, 2011 11:26 PM
Shanna Hall
Real Estate Solutions - Kirkwood, MO
I love selling houses!!!St. Louis, MO 314-703-1311

Wow, unbelievable- I just had it happen again this weekend...  A man called to see one of my listing and he asked me to show it to him...  I asked if he had an agent- but at least he was honest- yes he said...  Great have your agent call me and let me know when you guys are going to go and see the house ;) 

Aug 08, 2011 05:27 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Shanna, I think they pop up more on the weekends :)  We had another Internet lead requesting to see someone else's listing.  Sent the standard "working with an agent?  Preapproved??"  Crickets chirping.....as expected.

Aug 08, 2011 05:46 AM