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ANGIE'S LIST -- THE SKINNY

By
Real Estate Agent with Bill Cherry, Realtor 0124242

For many years, I've tuned pianos in addition to brokering real estate.

Pianos --playing and tuning -- are a lifelong hobby that I've been unable to break myself of.  And we're talking about more than 50 years.

Fortunately, I figured out in the beginning that piano tuning and piano performing were not going to earn enough money to support us.

So real estate stepped in as the great profession that has give us a fine life for more than 45 years.

One thing that is generic to piano tuning that's hard to get around is this.  And it's a compound issue, really. 

There isn't a large percentage of the population who owns a piano.  And of those who do, most don't have theirs tuned with any regularity.

So that leaves the piano technician having to constantly prospect for new clients, a prospect among a very small universe that is comprised of piano owners.

I wondered if advertising with Angie's List would fit the advertising media mold that would warrant the expense, so I decided to investigate.

There is no Angie's List zoned for Dallas subscribers.  It takes in the entire Dallas-Ft. Worth Metroplex.  Since I service only Dallas and a few of the Dallas bedroom communities, it made no sense to pay for exposure to Ft. Worth subscribers, and the bedroom communities of that city.

I was unable to pin down from the Angie's List account representative exactly how many subscribers they had in the Dallas-Ft. Worth zone, much less how many they had in the areas I service.  Nevertheless, I decided to try it for several months.

The ads are expensive, especially when the advertiser considers his ads are reaching many who are outside of the advertiser's service area.

Nevertheless, I bit the bullet and ran the ad...and I did it for four consecutive months.  I did not get one call.  Meanwhile, I had three separate account representatives during that short period.  Each one insisted that if I would offer a discount to Angie's List subscribers, I would get calls. 

I don't discount unless I discount for everyone.

My guess is that for most businesses, Angie's List is a marginal venue at best.  I canceled and won't use it again. 

 

BILL CHERRY, REALTORS

DALLAS

Since 1964

214 503-8563

BILL'S MEMORIES ON TV

Comments(7)

Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

I have found Angie's list to be an incredible for my flooring business.  It has been very efficient spend, with high quality customers - high close rate, high avg job size and high repeat biz.  It grows each yr.

However, it sounds like you aren't using it in the best way.  In general,the ads don't work...you need to do the regular advertising where you pay monthly for the whole year.  And, you beed to get  abunch of reviews, otherwise no one will select you.  So, see if you can find sone past customers who are angies list members who can wite you good reviews.  Angies list can even call a list of your customers for you.

You can do this een without advertising.  If you have 5 or more reviews with an A average, you will prob. get be first ont he list and get more calls over time.  You can even do this without paying.  Without a bunch of reivews, you won't get any calls.  With a bunch of reviews, you should get some.

Oct 22, 2011 01:48 PM
Steve Hoffacker
Steve Hoffacker LLC - West Palm Beach, FL
Certified Aging In Place Specialist-Instructor

Bill,

It costs nothing to be listed on Angie's list. Don't know what you did, but it wasn't necessary. :)

Steve

Oct 22, 2011 01:55 PM
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

I am a member but have never done anything with it, except pay to belong to it.

Oct 22, 2011 02:30 PM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

Bill - I wish you were closer to Sacramento.  I have a piano, badly in need of tuning:-)  I'm wondering if you could post your ad or business card in local music stores, or leave it with music teachers in your area? 

I haven't explored Angie's List enough to intelligently comment about it.

Oct 22, 2011 02:44 PM
marti garaughty
garaughty.com - Montreal, QC
a highly caffeinated creative type...

garaughty, abstract art, graphic design, branding, marketing

Oct 22, 2011 03:29 PM
Richard Weisser
Richard Weisser Realty - Newnan, GA
Richard Weisser Retired Real Estate Professional

Bill...

Sounds like Angie's list is just a new version of the Yellow Pages. I wondered how they ran all of those expensive TV ads.

Oct 22, 2011 03:44 PM
Steve Warrene
Your Town Realty - Lower Burrell, PA
Pittsburgh Realtor North and East Pgh.

Bill, advertising can be hit or miss.  I have not looked into Angies List but have heard good things about it in my area.  Are there alot of agents that are advertising in your area?

Oct 23, 2011 04:06 AM