You can be seen on the phone, I remember something I learned early in my sale career, one very simple thing that I believe really helped my sales. Something so simple that we forget it.
How to make a better impression on the phone. Add a mirror behind your phone! The Westdale company kept a mirror behind the phone in each on call room to remind you to smile each time you reached for the phone. I added one to my phone at my desk in the bull pen and my desk at home.
Smiles can be heard. Smiles can be seen over all, but the worst of phone connection. We all have bad days and bad moments they are the most likely time to get a call, smiling before picking up the phone drastically improves your image, your tone of voice and your closings!
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