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10 Blunders That Could Ruin Your Open House

By
Real Estate Technology with Zurple

Open_House.jpg

An open house is a place for you as an agent to show off your client’s home. Your goal is to get potential buyers to imagine their life in your client’s home and to walk out of the open house knowing they need that home. There are a multitude of steps that go into a successful open house, and mastering them is not an easy task. Don’t fall victim to these mistakes!

 

Here are 10 open house mistakes that can deter a possible sale:

 

 

Clutter

Clutter is a big “no-no”. Not only does clutter make a space look smaller, but it is unattractive. There should never be piles of paperwork, clothes, dishes, or anything else for that matter, in the home while there is an open house.

 

Hovering

Let your visitors roam on their own. Hovering will create an unpleasant vibe in the home. You want potential home buyers to feel comfortable looking around so that they are able to imagine what their life would look like if they lived there. Your client might be desperate to sell, but this doesn’t mean that you have to seem desperate as the agent.

 

“Don’t go in There”

If you have to say to a potential homebuyer, “don’t go in there,” there’s a problem. When buyers are looking to see if a home is a good fit, they are going to want to be nosey and look in closets, etc. Your client’s home should have nothing to hide and you should be proud of the home that you are listing! Unless of course you have a client that thought decluttering meant shoving miscellaneous objects into a closet.

 

Forgetting About the Outside

The outside of a home is just as important as the inside when it comes to the sale. Make sure the yard is tidy: this means picking up any accessories, raking leaves and pulling weeds. Your client’s yard may not be the highlight of the home, but that doesn’t mean it shouldn’t get pampered.

 

Personal Items Need to be Removed

Removing valuables from plain sight will prevent the theft of your client's item.  Also removing family photos or anything regarding religion or politics to keep the potential buyers unprejudiced.

 

Invite the Neighbors

Neighbors are likely to have the most insight into the neighborhood. Additionally, it is nice to let them know that there might be extra traffic on their street because of the open house.

 

Smells

Each home has it’s own unique smell - some of which aren’t pleasant. If this is the case for you, the goal is not to make your client’s home smell like you are covering up an odor. The quickest way to mask odors is to simply clean - if the home is clean, it will smell clean. With that said, be mindful of the strong scent of bleach. That can also deter buyers.
 
Pro Tip: If your client has a cat, even if the litter box is clean, it can still leave an odor. To eliminate the odor, remove the litter box from the home.

 

Pets

If your client has pets, make sure that they are not in the home while it is being shown. As an animal lover, it may be hard for your client with pets to believe that there are people out there that don’t like animals. There are also people that have pet allergies, so be courteous of the people who may be roaming through the home.

 

Temperature

The house should be cool, but not cold in the summer and warm nor should it be  hot in the winter. If the home is an uncomfortable temperature, the chances of the potential buyers taking their time to look around aren’t very high. You want the potential buyer to be comfortable, and since you will be spending a good portion of time there, you want to be comfortable too.  

 

Forgetting Marketing Material

Always make sure that you provide your visitors with marketing material so that they can look back and remember the features of the home. The last thing that you want your client’s property to be is “out of sight, out of mind.”

 

Being able to conquer an open house, and a successful one at that, is an important skill to have in order to be a successful real estate agent.  Don’t miss out on a potential deal because you committed one of these open house blunders. Master the techniques and success will be right around the corner.

 


Want more Real Estate Tips?

Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

Great tips... These things are must do items for sellers.

Jun 02, 2016 01:11 PM
Zurple Marketing Team

Thanks, Joan! 

Jun 02, 2016 11:51 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

These are great tips for sellers and for their agents for open houses they might hold

 

Jun 02, 2016 01:45 PM
Zurple Marketing Team

Thanks, Jeff! 

Jun 02, 2016 11:52 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I love the tips. I have not held an open house recently but will keep these in mind for next time.

Jun 02, 2016 08:55 PM
Zurple Marketing Team

Good luck at your next open house, Gita! Hopefully these tips help! 

Jun 02, 2016 11:53 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning,

Excellent open house tips to follow on what NOT to do! Thanks for sharing.

Jun 02, 2016 09:15 PM
Zurple Marketing Team

Thanks for reading our blog, Dorie! 

Jun 02, 2016 11:53 PM
Sham Reddy CRS
Howard Hanna RE Services, Dayton, OH - Dayton, OH
CRS

Thanks for sharing!!!

Being able to conquer an open house, and a successful one at that, is an important skill to have in order to be a successful real estate agent. 

Jun 02, 2016 09:28 PM
Zurple Marketing Team

Thanks Sham! 

Jun 02, 2016 11:54 PM
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

I actually do a Paperless Open House , which leaves the visitors with a reason to sign in - to receive a complete MLS printout, photo tour , all Seller Docs and an RPR Report on their property by 8:00 that day ! This is about Lead Capture isn't it ???

Jun 02, 2016 09:40 PM
Zurple Marketing Team

That's a great idea, Michael. Thanks for sharing! 

Jun 02, 2016 11:55 PM
Scott Seaton Jr. SLS Home Insp
SLS Home Inspections-Kankakee Will Iroquois Grundy Counties - Bourbonnais, IL
The Home Inspector With a Heart!

I like them because it gives me an opportunity to meet an agent without all the interruptions of the daily office. Bring a bottle of water and a snack and chat for a few minutes. 

Jun 02, 2016 09:45 PM
Zurple Marketing Team

Thanks for sharing, Scott! 

Jun 02, 2016 11:55 PM
Rob D. Shepherd
RETIRED - Florence, OR
RETIRED

I won't even list a home that has a "we don't show that room".

Jun 02, 2016 11:43 PM
Zurple Marketing Team

Good idead, Rob. Why would anyone want to buy a home if they can't see the whole thing first? Thanks for sharing!

Jun 02, 2016 11:58 PM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Great suggestions and should share with home sellers as guideline.

Thanks

Sam Shueh

Jun 03, 2016 12:03 AM
Zurple Marketing Team

Thanks for reading our blog, Sam! Hopefully these tips help!

Jun 03, 2016 12:17 AM
Nicole Doty - Gilbert Real Estate Expert
Zion Realty - Gilbert, AZ
Broker/Owner of Zion Realty ZionRealtyAZ.com

I door knock and flyer every neighborhood when I hold an open house. Some neighbors show up and some don't but I always give the effort. You never know where your next client will come from! 

Jun 03, 2016 12:49 AM
Zurple Marketing Team

I'm sure those who do come appreciate your efforts. Thanks for sharing, Nicole! 

Jun 03, 2016 01:04 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

This is a good list. I would say, regarding hovering, I do think the host of the open house needs to walk potential buyers through the house. Many sellers are uncomfortable having people wandering unaccompanied through their house. That being said, it is possible to give them some space AND keep an eye on them at the same time.

Jun 03, 2016 03:47 AM
Zurple Marketing Team

I agree, Kat. It's important to find balance that makes everyone feel comfortable. Thanks for sharing! 

Jun 03, 2016 06:13 AM
Rob Arnold
Sand Dollar Realty Group, Inc. - Altamonte Springs, FL
Metro Orlando Full Service - Investor Friendly & F

Great advice.  You definitely want the open house to go smoothly.  There is only one chance to make a first impression. 

Jun 03, 2016 04:36 AM
Zurple Marketing Team

Thats right, Robert! First impressions are so important... Have to make them count!

Jun 03, 2016 06:14 AM
Anonymous
Hope Downey from Mobile, Al

I would like to add to this : Be Careful! Always keep your phone with you and your car keys in your pocket. Make sure the back door or another exit is unlocked for a speedy exit if need be!! Make sure your car cannot be blocked in. Better yet, take another agent with you to your upen house!!

Jun 03, 2016 08:30 AM
#14
Ron Aguilar
Gateway Mortgage Group - Saint George, UT
Mortgage & Real Estate Advisor since 1995

Excellent post, all points are valid. My favorite is Hovering, avoid looking desperate.,..

Jun 03, 2016 02:26 PM
Zurple Marketing Team

Thanks, Ron! 

Jun 05, 2016 01:51 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Zurple Marketing Team - I am yet to show a room to my buyer on a home where listing agent has not shown a room to us. (At open house - and after!)

Should we write the offer? I don't know!

And yes,  I love to invite neighbors. Like Tom Ferry's Mega Open House tips.

Jun 03, 2016 04:02 PM
Zurple Marketing Team

Thanks for sharing, Praful!

Jun 05, 2016 01:52 PM
Anne Corbin
Long and Foster - Lake Anna - Spotsylvania, VA
Serving Lake Anna & Central Virginia

Great article

Jun 03, 2016 10:46 PM
Zurple Marketing Team

Thank you, Anne! 

Jun 05, 2016 01:52 PM
Anonymous
Kanon

To add to this:

> Max out your open house sign placements ( can never have enough)
> Attach balloons to your open house signs to really attract attention
> Offer treats and/or soft drinks/water to visitors
> Try to have your open house scheduled a week prior
> Announce the open house to everyone everywhere you can
> I bake cookies with the homeowners permission (the great relaxer)
> Alert the neighbors of the pending open house

Jun 04, 2016 02:06 AM
#18
Kevin Morris
Berkshire Hathaway HomeServices Hodrick Realty - Danville, PA
Real Estate agent serving danville and surrounding

The timing of this article is perfect. it is a good reminder. These pointers will be fresh with me tomorrow when I have my open house.

Jun 04, 2016 11:54 AM
Zurple Marketing Team

Thanks, Kevin! I hope you had a successful open house! 

Jun 05, 2016 01:53 PM
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

It's amazing to me, how many homes I show that do not have a brochure or disclosure ready for review!  Very important to have at an open house as well.

Jun 05, 2016 11:47 AM
Zurple Marketing Team

So true, Mary! Thanks for reading our blog! 

Jun 05, 2016 01:54 PM
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

Many agents do not have marketing materials for the home when I visit with buyer. One can easily obtain this info from a title company.

Jun 14, 2016 10:35 PM
Zurple Marketing Team

Thanks for sharing, Harry!

Jun 15, 2016 12:27 AM