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A Different Attitude Toward Keeping In Touch | Different Strokes!!

By
Services for Real Estate Pros with RE/MAX Executive Realty - Happily Retired 104763

I’ll preface this brief narrative by stating that I’m retired from actively working in the real estate business.  I market for active agents.  The best I can do is relay to you my thoughts and actions on this topic from my past experience.

My niche was land and new construction. When one intends to work with builders, visibility and communication are most important. It was much easier to stay in communication with builders than with past resale buyers and sellers.

My thoughts on business were always focused in the future.  Future business with builders happens when land is found and offered to them.  Not all real estate agents market to find land.  I did, and I learned to do that after I sold my first new home.

When you find a method of making money, and you love what you do, you go full force finding the best method of doing it.  Listing new homes was my niche, and I wanted to do more than any other agent in the entire county.

After some thought about how that could happen, I decided I needed to do what no one else was doing.  I found land. I used direct mail marketing to find land.  I decided to NOT charge the land owner a commission on the land so the phone would ring, AND IT DID!!! 

I had enough well-treed land to feed every termite in the state plus heat every home.  My goal was to secure new home listings. The land commission was minimal compared to the flow of listing fees and the additional resale business that was attached to each new home sale.

FIND LAND, AND THE DEVELOPER/BUILDERS WILL FIND YOU.  They did. It’s was a trial and error method of finding, feeding and friending many builders.  There are riches in niches. 

I was NEVER focused on marketing to past clients. My thoughts were always full force ahead and filling the pipeline with future new home communities.  I never had a follow up system with past buyers.  I’d estimate half of my past clients were repeat business for me.  I didn’t have time to work them, and referred all of them to others. 

The point of that statement is to say, if you do a good job, they’ll NOT FORGET YOU. While others were using the “Top Producer” program, I was using the US Postal Service to find land.  That’s the truth, and it worked well for me.  It’s not typical.  I marched to my own drummer, but that’s typical for ME. 

I was never a “throw a party for past clients” type person.  I’d rather hang out with builders at 5:30 am at the local coffer shop and talk about land.  It was the place to be, if one wanted to list new home communities. I learned that lesson very early in my career, and I continue to use it now for those for whom I market.

At this time, those agents do not have enough new communities to NOT follow up with past clients, but they will!!! Those communities are now going through approvals with towns, and the first will be up and running at the end of this year.

I’m confident they will always follow up with past clients, since they have a growing team to whom those past clients can be referred.  Times have changed and teams are a valuable structure for highly productive agents.  

Thanks for reading this, and I hope I didn’t bore you.

Posted by

 

 

Barbara Todaro, Great Grandmother to Caleb, Santino, Aiden and Gianni       

Todaro Team - Retired

508-918-9148

               

             Copyright © 2009 - 2021 Barbara Todaro

                               All Rights Reserved



 

Comments(80)

Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

Barbara - I always love reading what you post - Even when what you are doing/did  is not exactly what I want to do (although I would be a fool to turn down a relationship with builder(s))  - your message to think outside the box and find our niche is the one that always resonates! 

Dec 05, 2016 04:56 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Barbara

Boring? Hardly! Always good to hear what others are doing in their business, or have in the past, that had success. That niche isn't for everyone and you certainly did what worked...but some good lessons for those of us focused on other niche markets.

Have a great week!

Jeff

Dec 05, 2016 06:53 PM
Colleen Fischesser Northwest Property Shop
NextHome Experience - Chelan, WA
A Tradition of Trust in the Pacific NW since 1990!

It was a niche, but maybe the most important lesson here is the sweat equity put in before you started to receive the payoff. How many agents would be willing to be up, and out the door at 5:30 am?? Not many. Niche found....but you worked it. THAT is the true success story!! 

Dec 05, 2016 07:56 PM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

LOL  Of COURSE you didn't bore, Barbara Todaro - you never do!  

Funny but, I have a dear friend in the Nashville market who did the same exact thing and is still killing it with this business model!  I WISH we had land to buy up but, we seem to be bursting at the seams with little raw land left! There are great opportunities in the suburbs but, I'm focused more on Charlotte proper.  

In the very beginning of my career, I worked with a developer here and did the same thing - I scavanged for infill lots, went through the development process with him, then when he sold to the different builders, I couseled the builders on product/price range, etc. and then when all was said and done, marketed the 3-4 homes that they built.  On occasion it was 8-10 but, rarely were we able to locate land that we could subdivide more than 3-4 times.  I LOVED that work - loved it!  Of course, with the recession, I had to change gears (and so did my developer/builders) and have remained in residential since 2008.  

I so enjoy reading your posts and answers in Q&A - I have fond memories of doing what you do and deep down, I miss it a bit!

Dec 05, 2016 08:31 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Barbara Todaro  I knew we were kindred spirits, did not realize that you were the Land Queen...I am humbly the Land Man:)) my Broker calls me the Land King:)) I like how you did it, my style is different of course but both business models are successful...Endre

Dec 05, 2016 10:40 PM
Barbara Todaro

the one with the most land wins.... that one wins it all.... and it's a prime example of the mountain coming to Mohammad....the builders will find you!!! Endre Barath, Jr. ..and I always knew you were the "king"....

Dec 06, 2016 04:21 AM
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

You definitely think outside the box and I like the way you think.  Interesting blog.

Dec 05, 2016 11:09 PM
Barbara Todaro

it's a good place for me to be!!!

Dec 06, 2016 06:16 AM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

Boring? Not at all. Your wisdom shared is always a good read!

Dec 06, 2016 04:19 AM
Barbara Todaro

you're always so kind to me....

Dec 06, 2016 06:16 AM
John Wiley
Fort Myers, FL
Lee County, FL, ECO Broker, GRI, SRES,GREEN,PSA

Barbara, thanks for sharing. I talk with Builders and they tell me the RE agents seldom come by. I like your approach.

Dec 06, 2016 05:25 AM
Barbara Todaro

that's an invitation for you to be where they build...very often....

Dec 06, 2016 06:17 AM
Maya Garg * ASP/ASA/ABR/CNE/
Royal Lepage Signature Realty,Mississauga, Ontario - Mississauga, ON
Moving you Forward.... Buyers, Sellers, Investors

Thanks for sharing

Dec 06, 2016 06:02 AM
Barbara Todaro

you're welcome, Maya.... 

Dec 06, 2016 06:18 AM
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Hi Barbara Todaro, how could you possibly bore anyone? I'm not a party thrower, don't like to attend them either. As you said, past clients will follow if we show them our value. I like the way you did things! 

Dec 06, 2016 09:36 AM
Dorte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Barbara,

You sure found riches in niches. Inspiring, as always.

Dec 06, 2016 09:45 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

I think your niche and your method is unique. You may not be marketing directly to each of those past clients, but you're marketing to their area, so they're seeing your messages and recognizing your success on a continuing basis.

Dec 06, 2016 12:06 PM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Thanks, everyone.... I always appreciate your comments....

Dec 06, 2016 12:16 PM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

Great story on how you established yourself. You not reinvent the wheel as they say.

Dec 07, 2016 11:44 AM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

thanks, Lyn Sims it's been a fun journey.... and I was fortunate enough to have been able to do it MY WAY and not the conventional way....

Dec 07, 2016 12:26 PM
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

Interesting perspective!  Good for you..trusting your gut and doing it YOUR way. It paid off!

Dec 07, 2016 03:44 PM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Mary Hutchison, SRES, ABR there are too many agents doing things THE SAME WAY... I was always thinking about the future.... and wanted new business....the old business was assumed by me to be coming back to me..and much of it did.... 

Dec 07, 2016 03:56 PM
Natasha Antonioni
Kuper Sotheby's International Real Estate - Welcome, TX
Global Real Estate Consultant Austin TX

I LOVE this idea. I am brand new (just 6 weeks with a license) but my husband and I have done a handful of projects over the last ten years. He has a design firm orange22.com. What I realized when i read your post is that we've lived in new construction homes for the last 15 years. Which is why my open houses in new construction properties feel like I'm right at home. The clients fit. The environment feels right. I live in Napa, CA. There are pockets of new developments all over town. What do you think about spreading my FARM out and just focusing on these new developments? Thank you for your awesome insight!

Dec 10, 2016 10:13 AM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Natasha Antonioni you need to do what you are most comfortable with and what you know best....you WILL learn more and your builders will be your greatest instructors.... visit their projects and introduce yourself to them.... your resume (and it should be one of the front pages in your new construction brochure for builders) should reflect your knowledge of the product and your exposure to the design firm ..... who they are; what they do; and how well they do it.... and you will eventually blend your info into that brochure telling the world who you are; what you do; and how well you do it...

for now, just know the products on the market.... visit them...physically know the status of the homes.... know the numbers... do some blind marketing without and give a shout out about each subdivision....agents here do that all the time and buyers call....follow Lawrence "Larry" & Sheila Agranoff. Call 631-805-4400 (c) ...Sheila writes blog posts about condo communities throughout long island... they list and sell a variety of homes and condos....their phones ring.... follow them and understand how they do it....they're never saying the listings are theirs....but their giving information about each community....

Dec 10, 2016 11:27 AM
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Hi Barbara, how did I know you were going to write about direct mail? Still works!

Dec 29, 2016 05:05 PM