L♥VE is...Winning a Client Over!

By
Real Estate Agent with PK Real Estate Utah South UT DRE# 6541633-SA00
http://activerain.com/droplet/59Hy

LSparkling Heart on Apple iOS 11.2VE is...Winning a Client Over!

 

 

Being an agent, means being tested. Clients want to know that they are valued and will be treated with the utmost care as they plan to either sell a home or purchase a primary or second home.

Sparkling Heart on Apple iOS 11.2

Some of the most challenging transactions have been the most rewarding in my career. A most memorable one started out on shaky ground due to a less than favorable past experience with an agent.

 Sparkling Heart on Apple iOS 11.2

Letting me know when first meeting, that he did not like 'you people' made me more determined to win him over. Though I knew it would not be an easy task, every step taken was carefully measured.

 Sparkling Heart on Apple iOS 11.2

We viewed many homes that fit their search criteria, finally he and his wife decided to commit to writing an offer on a beautiful golf course home that would serve them well. Inspection was scheduled.

 Sparkling Heart on Apple iOS 11.2

The home inspector showed up and found six inches of mud in the home's crawlspace. Water had found its lowest point and that was where it settled. The foundation was built on piers to allow movement.

 Sparkling Heart on Apple iOS 11.2

Every time we walked through the home, new cracks in the drywall were evident. After discovering the water problem under the home was evident from the beginning, they asked my opinion.

 Sparkling Heart on Apple iOS 11.2

I was able to contact the original owner, the city building department inspector and the original agent, getting answers. It was an REO so the bank had zero obligation to disclose known defects.

 Sparkling Heart on Apple iOS 11.2

Based on all information compiled from all cooperating parties, I advised pulling the offer and continuing the home search. When my client saw all the work done on their behalf, he was impressed!

 Sparkling Heart on Apple iOS 11.2

Not only did they find a home that backed up to a beautiful city park, the sales price offered instant equity. Since then, they have referred my services 6 times to their friends! We see each other often.

Sparkling Heart on Apple iOS 11.2 

This is one of my favorite transactions because it turned into a true Client for Life scenario. It is impossible to undo damage cause by someone else so when challenged, I will dig my heels in to prove myself to clients. Doing my best means going beyond what is expected to gain positive results.

 

Entry to: February Contest - It's February And Love Is In The Air!

 

...............................................................

 

Buying or selling a home in southern Utah? Call me at 435.632.9374 or contact me at wanda@buynsellutah.com to help because Wanda Can!

 

A portion of every successful real estate transaction goes to Bed 'n' Biscuits to help fund Switchpoint, a local homeless shelter.

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Looking for an experienced real estate professional in southern Utah? Click here.

 

To discover sunny southern Utah for yourself, go to: www.buynsellutah.com

 

Wanda Kubat-Nerdin REALTOR Southern Utah www.buynsellutah.com

 

 

Member of the St. George Area Chamber of Commerce

I, Wanda Kubat-Nerdin at PK Real Estate Utah am responsible for my opinions expressed in this blog. Information herein is deemed to be reliable but not guaranteed and may change due to market conditions. Please do not take my pictures or artwork and use them as your own, they are my property,  Copyright ©

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Rainmaker
2,642,859
Sally K. & David L. Hanson
Keller Williams 414-525-0563 - Brookfield, WI
WI Realtors - Luxury - Divorce - Short Sale

Now you are not "just another agent" trying to sell a house but one that watches their back as well...good job !

Feb 06, 2018 06:44 AM #1
Rainmaker
4,071,298
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
"Franklin MA Homes"

Good morning, Wanda Kubat-Nerdin - Wanda Can! nice job but I'd expect nothing less from you.... and that's why you are surrounded by clients who love you.... 

Feb 06, 2018 07:05 AM #2
Rainmaker
2,609,167
Kristin Johnston - REALTOR®
RE/MAX Realty Center - Waukesha, WI
Giving Back With Each Home Sold!

What a story and good for you!  I love that you took all that time and effort to show them they should pull the offer....it paid off!

Feb 06, 2018 07:08 AM #3
Ambassador
1,928,556
Wanda Kubat-Nerdin - Wanda Can!
PK Real Estate Utah South - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

Thank you so much Sally K. & David L. Hanson. Was happy to have won this client over because I wanted him to have a very positive experience this time. THAT I could do!

Feb 06, 2018 07:07 PM #4
Ambassador
1,928,556
Wanda Kubat-Nerdin - Wanda Can!
PK Real Estate Utah South - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

You are very kind Barbara Todaro! Glad to have the trust of clients now and in the future. Definitely not a one and done type agent.

Feb 06, 2018 07:10 PM #5
Ambassador
1,928,556
Wanda Kubat-Nerdin - Wanda Can!
PK Real Estate Utah South - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

Looking out for their interests paid off in all the right ways Kristin Johnston - REALTOR®!

Feb 06, 2018 07:10 PM #6
Rainmaker
2,318,864
James Dray
Fathom Realty AR LLC - Bentonville, AR
Exceptional Agents, Outstanding Results

Morning Wanda.

I was trying to figure out what I was going to say, the only thing I could come up with was, Okay I would not expect anything less, not from you anyway...

Feb 07, 2018 01:25 AM #7
Rainmaker
847,873
Gloria Todor
Century 21 Absolute Realty - Media, PA
& Doug Durren (484) 431-3686

Wanda, You went the extra mile in finding our more info for these buyers and they really appreciated your efforts!  Great story.

Feb 07, 2018 09:50 AM #8
Ambassador
1,928,556
Wanda Kubat-Nerdin - Wanda Can!
PK Real Estate Utah South - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

Oh, thank you James Dray! I do value and appreicate the relationships gained from being a real estate agent! 

Feb 07, 2018 11:27 AM #9
Ambassador
1,928,556
Wanda Kubat-Nerdin - Wanda Can!
PK Real Estate Utah South - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

I love this couple Gloria Todor! They gave me an opportunity to prove myself, though he was very doubtful in the beginning!

Feb 07, 2018 11:29 AM #10
Rainmaker
423,074
Pat Starnes, Brandon, MS
Front Gate Real Estate - Brandon, MS
Broker Associate, ABR, 601-278-4513

We've all run into clients who have had unfavorable experiences and we all suffer as a result. I'm so glad  they saw your professionalism and trustworthiness, and you now have raving fans.

Feb 07, 2018 02:00 PM #11
Rainmaker
2,366,874
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Wanda Kubat-Nerdin - Wanda Can! it's always wonderful when we can change someone's mind about our value (and we hate to hear the horror stories).  This was a lovely story and thank you for sharing it for the contest!

Feb 08, 2018 11:33 AM #12
Ambassador
1,928,556
Wanda Kubat-Nerdin - Wanda Can!
PK Real Estate Utah South - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

The desire in me was so strong to change his mind that going beyond the norm was essential Pat Starnes, Brandon, MS and well worth the effort. I'd do it all again exactly the same way!

Feb 08, 2018 05:19 PM #13
Ambassador
1,928,556
Wanda Kubat-Nerdin - Wanda Can!
PK Real Estate Utah South - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

My biggest goal is happy endings with smiles all around and this was accomplished Lisa Von Domek! Thank you for taking the time to put on the contest.

Feb 08, 2018 05:21 PM #14
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