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Confidence Is Silent | Insecurities Are Loud | Agents Need Control

By
Services for Real Estate Pros with RE/MAX Executive Realty - Happily Retired 104763

I don’t know about you, but I was taught from day one to keep emotion out of business transactions.  Business becomes fogged and skewed when tainted with emotion. Transactions can be destroyed when conflicting emotions are added to the mix.

We have no control over the emotions of buyers and sellers, but we certainly should have control of our own.  It’s a “given” that a seller will become emotional during the sale of a family home; and it’s understood that a buyer may become overwhelmed with emotion when spending hundreds of thousands of dollars and not necessarily having a thorough understanding of what the process of buying involves. 

The last factor that needs to be added to the equation is the unstable emotional state of a real estate agent.  The real estate agent needs to be without emotion every step of the way; the agent is the anchor that stabilizes the client; the agent is the sounding board that receives all of the emotion that’s emitted by the client; and it’s the agent who needs to calm, soothe and ease all of that emotion before it interferes with the positive outcome which is the goal in every transaction.

Emotions interfere with reason; and without the ability to reason, buying and/or selling a home is a futile task.

Just another thought for the moment….you may want to remember this one!!

 

Posted by

 

 

Barbara Todaro, Great Grandmother to Caleb, Santino, Aiden and Gianni       

Todaro Team - Retired

508-918-9148

               

             Copyright © 2009 - 2021 Barbara Todaro

                               All Rights Reserved



 

Comments(22)

Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

I control the process and I allow the client to make informed decisions Barbara Todaro 

May 28, 2018 11:41 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Oh yes, Barbara, that has happened... but I remember a few situations when it was the male agent who couldn't control his attitude... I think because maybe of insecurity and lack of experience.

May 28, 2018 11:52 AM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Paul S. Henderson, REALTOR®,CRS, that controlled demeanor is what every deal needs....

 

May 28, 2018 11:59 AM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

most emotional outbursts from either sex are a result of insecurity and/or lack of experience....  Nina Hollander  the key is to nip it in the bud before it reaches a point of no return...

May 28, 2018 12:02 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good afternoon Barbara - it is best to remember this one for sure.  Emotions destroy business and relationships.

May 28, 2018 12:41 PM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Grant Schneider and witnessed many scenarios of this behavior....

May 28, 2018 12:49 PM
James Dray
Fathom Realty - Bentonville, AR

Morning Barbara.

You now what I'm going to do with this one.  Just keep them coming

May 29, 2018 02:05 AM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

Home buying and selling is often listed as one of the top stresses folks endure.  I think it is especially important for real estate professionals to remain level headed during transactions with their clients.  

May 29, 2018 04:30 AM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

James Dray now you have me thinking about your classes before I select a topic....LOL!!!

Myrl Jeffcoat everyone's worst nightmare is dealing with a listing agent who has no control of his/her emotions.....

May 29, 2018 04:33 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Barbara --- some take along drama with them,  count me out.  

May 29, 2018 07:07 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Barbara I've run across some agents over the years that go emotionally off the charts for the smallest of issues. Boggles my mind that they haven't learned to keep emotions out of business.

May 29, 2018 02:49 PM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Michael Jacobs when I was confronted with that emotional blast from an agent, I'd hang up.... men weren't too bad....they knew they couldn't intimidate me, so they treated me like one of the guys... worked for me!! 

May 29, 2018 02:55 PM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Anna Banana Kruchten CRB, CRS, Broker those who feel insecure about the business will let loose emotionally ....that's their cover!!

May 29, 2018 02:56 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

That’s such a great power and wisdom in that quote! I really love how true it is

May 29, 2018 11:19 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Totally is that day to be the opportunity seeker and believe in this love this quote!

May 29, 2018 11:23 PM
Jim Smith
The Property Management Company - Round Rock, TX
Broker,CRS,GRI,RMP,CNE,TRLP

Never allow your ego get in the way of your cash flow.  What makes us professional is the ability to recognize the issue, and guide the client to the best solution available based on THEIR needs, not ours.

May 30, 2018 05:30 AM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

thanks, everyone, for your nice comments.... you know I always appreciate them...

May 30, 2018 08:20 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Love this.  It is so true.  Confidence doesn't have to yell and scream.  No way.

May 30, 2018 11:59 AM
Jane Chaulklin-Schott
TEAMCONNECT REALTY - (407) 394-9766 - Orlando, FL
TeamConnect Luxury Homes - Orlando, Florida, 32836

Have a feeling that we have all experienced  beautiful closings that were a true joy and those that could have been if people had left their emotional beings out of the picture. So sad, huh?!?  

May 30, 2018 02:02 PM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Chris Ann Cleland so many feel more powerful when they're loud.... or they speak over you....why can't everyone just be level-headed....

Jane Chaulklin-Schott agents who are out of control ruin it for everyone.... including their own client!!!

May 30, 2018 03:14 PM