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Scottsdale, Arizona Newspaper Says "Uncle."

By
Real Estate Agent with Homesmart

It's shakeup time for one major Valley newspaper.  The East Valley Tribune is blaming the current economic downturn and stagnant Real Estate market for a recent decline in readership.  According to an article on azcentral.com, the Trib is cutting 142 positions and pulling out of Scottsdale and Tempe in January.  The paper will also scale back to a four day delivery schedule.

By and large, slumping advertising revenues are being blamed for the woes of several local publications.  As the market has softened with properties becoming increasingly difficult to sell, Real Estate agents and brokerages have largely spurned such traditional forms of marketing for the cheaper, more effective reach of the internet.

As a working Realtor in the Scottsdale, Phoenix and Paradise Valley area, allow me to interject my 2 cents into their depleted coffers.

I have read and heard many mentions over the course of the past year regarding the hesitancy of agents to plunk down advertising dollars in this treacherous market.  It is widely theorized that my fellow entrepreneurs have shied away from the expense due to the diminished likelihood of producing the sale that would justify all of the upfront expense.  While the logic is sound, it is of flawed construct.

Now, more than ever, promoting a property is critical to the goal of standing out from the sea of competition.  Productive agents know that they must not only employ the tools which have been successful in the recent past, but explore new frontiers in the adapt or perish landscape that dots our profession. 

We have adapted, and the periodicals have not.  That is why they will continue to perish.

Newspaper advertising has not been a successful medium for marketing property in the 10 years I have been a licensed agent.  Forget a measure of "bang for the buck," as there is, and was, virtually no bang.  The papers were artificially propped up during the heights of 2004-2006 because agents were making money hand over fist.  Knowing that properties were going to sell in a heartbeat, thus negating lengthy marketing expenditures, it was a no-brainer to offer weekly advertising to sellers as an appeasement, even though it was well known to be an ineffective medium.  Buyers simply do not go to the morning paper to look for homes anymore.  Everything they need is available online, 24 hours a day. 

To be sure, the advertising rates in the local rags have become exorbinant to the point of hilarity, but it is not the price tag that has driven Realtors away.  It's the value.  There is none.  Quarter pages, full color pages ... we've tried them all.  None make the phone ring.  Believe me, agents are always looking for the new mousetrap to catch buyers.  While preferably that would entail a medium that doesn't require so much sharp cheddar, I hazard the assertion that my fellow agents and I would shell out even more than the barbaric rates currently charged if the medium proved effective in any way, shape or form. 

Buyers want digital pictures.  They want virtual tours.  They want a fully searchable multiple listing service which allows them to browse at their own leisure.  They want maps and tax records.  And they want it all in one place.  As such, the agents who are truly earning their keeps have pulled their resources out of failed avenues and reallocated expense to the more fruitful virtual world.  We engross ourselves in SEO and we churn out post after post to keep ourselves and our properties front and center before the eyes of our intended audience.

Most papers have spawned online versions of their publications.  I urge them to pursue this medium fully, and gradually phase out antiquated physical delivery.  A recurring internet ad is one which is much more palatable to agents like myself who intend to reach beyond the borders of local readership.  Even those ads will remain prohibitively costly until the revenue stops subsidizing the dead medium of the paper version.  Streamline operations to make costs more manageable, and the advertising department can bring fees more in line with results.  More to the point, the efforts will be geared towards actually reaching buyers where they lurk:  online. 

We'll spend the money if it produces results.

Especially in a city like Scottsdale, with our high volume of tourism, we need to reach those potential new residents in other parts of the country/world.  I've always liked to sit down with the morning paper as part of my ritual, but I finally halted my subscriptions a few days ago.  Everything I want to read is free online, and I don't have to murder any more trees unnecessarily.  I offer that a radical departure from the fundamental circulation strategy is necessary if periodicals are to survive this 2.0 world into which we have all been dragged.

The papers aren't failing because agents aren't spending any money.  The papers are failing because agents aren't spending any money on frivolous, nonproductive means. 

Anybody still buying ribbon for their typewriters?

 

 

 

 

 

 

 

Comments(57)

Lisa Heindel
Crescent City Living LLC - New Orleans, LA
New Orleans Real Estate Broker

Is that the copy for Ron's next newspaper ad?

Oct 07, 2008 03:16 PM
Lisa Heindel
Crescent City Living LLC - New Orleans, LA
New Orleans Real Estate Broker

Oops, forgot to comment on the post!  3 words - waste of money.  'Nuff said.

Oct 07, 2008 03:17 PM
Markelle Harden
Classy Inbound - Charlotte, NC
Digital Marketing Specialist

Awesome post Paul!! All Realtors nationwide can relate to the complete waste of money that newspaper ads usually are, but the East Valley Tribune was in a class all of it's own. I hate to bash a specific entity, and I do have issues with PNI (or the AZ Republic as it's called), but the East Valley Tribune was a dinosaur in the 90's, and continued its decline.

I am still an advocate of referral business and warm leads, spend money on those who already know you and love you, not ads to attract blind phone calls from someone scanning a paper who can only meet you within the next hour and is leaving town for a few weeks. The buyers scanning the papers and calling Realtors are too often the prospects that a) can't get a loan or b) are so picky they've been looking at homes for over a year! NEXT!

Oct 07, 2008 03:32 PM
Harrison K. Long
HomeSmart, Evergreen Realty - Irvine, CA
REALTOR , GRI, Broker associate, Attorney

Paul ... thanks for your article here. We stopped buying ribbons for typewriters years ago ... and are moving toward the news media that provides us with the best information.  Best wishes. Harrison

Oct 07, 2008 05:09 PM
Dale Terry
Yadkinville, NC

Great post, the media is its own worst enemy and if it would wake up, it can also be the answer.  But since their business model doesn't react to change very well, all I can say is, sorry to see you go!

Oct 07, 2008 11:57 PM
Kelly Willey
Coco Plum Real Estate, Kelly Willey, FLORIDA KEYS - Marathon, FL
Florida Keys Luxury Sales, Marathon, Key Colony

My son lives out there currently attending ASU. i have only been out once it was very different from Florida...

 

kelly willey christian realtor Florida Keys

Oct 08, 2008 12:58 AM
Sharon Paxson
Sharon Paxson, Realtor® EQTY Forbes Global Properties - Newport Beach, CA
Newport Beach Real Estate

Most agents that I know are not using print media anymore. I get emails every day asking for me to advertise in the print media. However, I am more inclined to put my advertisement where the consumers are actually looking . . . online!

Oct 08, 2008 01:26 AM
Jason Crouch
Austin Texas Homes, LLC - Austin, TX
Broker - Austin Texas Real Estate (512-796-7653)

Paul - I learned a long time ago that newspaper ads are ineffective and wasteful, although I still (very) occasionally run an ad for an open house here.  It generates a little bit, but not much.  I can't actually remember the last ad I ran in the Statesman (Austin's paper).  I would also be in favor of doing away with the printed version altogether if my mother-in-law didn't enjoy reading it so much.  She doesn't use the internet at all.

Oct 08, 2008 03:16 AM
Eric Murrietta
Homeowners Financial Group USA, LLC - Scottsdale, AZ

Without evolving and changing, it makes it difficult to be effective.  Sometimes you can lead the way by having new and creative ways to market, apparently the print media have refused to adapt and therefore may find their way out the door.  I think that is a tedious process to go through print media, far more difficult than using the internet to search for homes.  Interesting to me that the marketing professionals for these companies don't/can't/wouldn't see the writing on the wall in the early 90's.  Great post. 

Oct 08, 2008 10:46 AM
Anonymous
Remo Fribonetanno

Newspaper is perfect for wrapping fish or muzzling a rat. You can saunter over to your local bookstore and pick up "101 Household Hints From Remo." I give you the inside dope about most any common item. 

Oct 09, 2008 04:46 PM
#47
Anonymous
mase in mpls
I think I saw--wait I know I saw you throw your mom's typewriter out the
dorm window in '94.
Oct 09, 2008 05:28 PM
#48
Paul Slaybaugh
Homesmart - Scottsdale, AZ
Scottsdale, AZ Real Estate

Mase!  What's up, buddy?  You were there.  You saw it.  That thing was begging for it.

Oct 09, 2008 05:36 PM
Paul Slaybaugh
Homesmart - Scottsdale, AZ
Scottsdale, AZ Real Estate

And how did you get the typewriter font in your comment?

Oct 10, 2008 04:01 AM
Paul Slaybaugh
Homesmart - Scottsdale, AZ
Scottsdale, AZ Real Estate

REMO - What can I do with this useless keypad now that everything is on non-MLS REO lockboxes? 

Oct 10, 2008 04:07 AM
Kent Simpson
Realty One Group Mountain Desert - Tucson, AZ
Real Estate Is About People

As much as I enjoy newspapers, I don't think this is going to be a rarity...when's the last time you saw a Town Crier?

Oct 10, 2008 04:46 PM
Anonymous
Remo Fribonetanno

Running a special on used ball peen hammers. Bricks are marked down 50% too.

Oct 11, 2008 06:26 AM
#53
Paul Slaybaugh
Homesmart - Scottsdale, AZ
Scottsdale, AZ Real Estate

Holding out for 75%, Remo.  Only a sucker jumps on the initial sale.

Oct 11, 2008 08:29 AM
Anonymous
Jessica A.

So eloquent, once again.  Thank you for saying it so perfectly.  Now if only I had the guts to cancel my own subscription to the second rate paper.  You're right, the news is all available for free on the internet, even the local trash the trib is known for, but I still can't part with the 'habit' of coffee and the paper in the morning.  Maybe in time.  Maybe when I see what I waste my subscription dollars are (and yes, I know my subscription doesn't pay for the paper) when they go to a stupid 4 day format.  What is that anyway?  Keep up the good work, Paul!

 

Oct 13, 2008 01:35 AM
#55
Paul Slaybaugh
Homesmart - Scottsdale, AZ
Scottsdale, AZ Real Estate

Hey Jessica!  It is a tough habit to kick.  We finally did simply because I couldn't jusfity the subscription given the cuts we are making to the budget elsewhere.  I don't really get to sit down much anymore with these two climbing up my leg anyway, so I might as well save the dough.  Jim tells me everything is well with you guys, which is great to hear.  Maybe we can get the boys together down at Schnepf Farms in Queen Creek?  They are holding their Fall Festival now with pumpkins and the whole bit.  Meanwhile, I haven't forgotten about looking at cabins up north.  Hoping to have some info to send you today or tomorrow.  Talk to you soon.

Oct 13, 2008 02:09 AM
Debi Boucher
Real Estate Showcase Photography - Woodland Park, CO
"Realtor Showcase" - Real Estate Photography/Virtual Tours

I agree! I have eliminated print advertising as well, and once the power of internet advertising is explained to my sellers, they "get it". I've had NO problem.

Another interesting factor is the clear indication that RE "offices" are going the way of the dinosaur. There is a new business model whereby the agents are working only from home offices, paying less in office fees (much less), and keeping more of their commissions. Floor calls are routed to the agents home office. My Prudential office has adopted this model, with over 200 agents, and it's working beautifully.

 

Debi

Oct 18, 2008 04:21 AM