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TALK TO YOUR OWN AGENT PLEASE

By
Real Estate Broker/Owner with people first...then business Ran Right Realty 636943 licensed to thrill

 I remember a woman calling me and consulting with me more than once...After about the 3rd phone call it all comes out that she wants me to help her, but we have a small problem... sez her. Well I eat problems for breakfast so I asked her...what is it?

DOESN'T LIKE HER AGENT

She already has an agent, but is not happy with them and she is locked in for 6 months. Mam, don't call me anymore, call your contracted for agent.....please sez I. She sez, they don't get along. Well, that is a good chance to practice getting along...hash it out whatever it is

MY FELLOW AGENT

Now, a word to the agent. Getting a signature on a piece of paper is a small part of the transaction although a necessary one I grant you. However, the work begins and never ends until we achieve a successful result. First and foremost is the client and their needs and wishes..NO SKIMPING HERE

WORK THROUGH IT ALL TO THE RESULT

If either one of these people would spend the necessary quality time in exploring the client agent relationship successfully, the log jam would give way to resolution guaranteed every time. Problems were meant to be solved and not collected, named and adopted as pets...

Fred Hernden, CMI
Superior Home Inspections - Greater Albuquerque Area - Albuquerque, NM
Albuquerque area Master Inspector

Communication!! What a concept huh? You would think that they would have had a little of that before she signed on the dotted line.... maybe she would have gotten a REAL agent, right Richie?

Mar 19, 2012 01:54 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Fred...you just never know why something truly failed until you investigate and explore...What is it about this relationship where neither one feels comfortable going to the other?...Real means genuine..yes?

Mar 19, 2012 02:11 AM
Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

This is a problem I'm sure you've run into more then once Richie.................what's up with people not communicating?  Did she really need you to tell her that she needs to try to get along with this dude?  Wow!

Mar 19, 2012 02:31 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Roger...I don't blame this lady one bit because I gave her free unconditional help, guidance, attention, caring and concern and it caused her to call me back 3 times...In other words, I hooked her with professional love....My competition cannot compete with that unless they do the same....She knew she had to go to her agent, but she was addicted to me....Many clients wish they would have met me first. Raw customer service when focused produces results ALWAYS

Mar 19, 2012 02:51 AM
Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

You did the right thing Richie, and that's why you're successful at what you do.  Not many out there give that professional love..............I must admit, I do also.

Mar 19, 2012 03:01 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Roger

Gods grace to know things and become better for it is his gift to everyone...Now, to accept those gifts, use them, and send them back to him to complete the cycle...Roger, carry on here and I appreciate you

Mar 19, 2012 03:39 AM
Cynthia Larsen
Cotati, CA
Independent Broker In Sonoma County, CA

Some folks just aren't meant to be together. Maybe she should asked to be released from her contract. Who knows, maybe the agent doesn't like the client any more than the client likes the agent.

Mar 19, 2012 03:48 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Hello Cynthia....All good points and all good suggestions too. I couldnt help but think of marriages and how and why they fail as I read your comment. Human nature not at its best here. thank you C

Mar 19, 2012 03:58 AM