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Ask An Ambassador: Is It Time To Remodel Your Site?

By
Real Estate Agent with Transaction Alliance 513.520.5305 www.LizTour.com SAL.2002007747

old fireplaceWhen we bought our home it came with a free standing wood burning fireplace on a raised tile hearth.  That hearth was a real toe buster!  Every now and then one of us would misjudge our step and OUCH!!  We didn't use it because of concern for our pets.  While we have a near endless source of firewood and it would have been nice to reduce our heating bills, that savings would probably have been reduced by vet bills as each cat would have to learn that the top of the stove would be VERY hot!  So we lived with this non-productive thing for decades, knowing that every now and then we just might pay a price for its presence.

Now as agents most of us probably have an individual website (or maybe even a whole bunch of them!).  And we may have a site for years and years without making any changes at all.  The inertia is there to just let it go.  But is the site doing the job it needs to do or is it time for remodel?

When we first set up our Wordpress site some years back we had some free help from another Rainer seeking to build up his portfolio.  I certainly didn't have the skillset to do more than pick out a theme (and looking back even that part I didn't do well!).  But we had a new site and we took the required MLS course to get IDX access.  We had a site with search capability, yeah us!!

But over time it was apparent that the site wasn't really doing what we needed it to do for us.  We just weren't attracting the consumers quite the way we wanted and it was time for some major remodeling!  And our IDX provider was offering a major upgrade in custom search capability so the incentive was there to make a change.  And by now I'd learned just enough to be dangerous to myself and my site.  I can lift the hood and tinker around (but I'm still no coder!).  So a complete gut job followed.  New framework, new theme, new look and better custom searches.  And yes, a revised navigation menu that included a big section of patio home information.

We saw our traffic pick up (partially thanks to using ActiveRain blogging to drive traffic to our revamped site).  We shifted focus on our AR blog posts with a much more concentrated consumer approach and a lot less typing to attract comments.  The net was our traffic picked up and our opportunities to gain clients increased.  We recognized a niche within a niche, so more emphasis was placed on new construction patio homes and that led to more calls and more closed business.  The work is of course neverending and I do a lousy job of actually blogging on our WP site, but on the whole our approach is working for us, gaining us mostly buyers and some listings.new and improved

The same questions that led us to remodel our website need to be asked about our blogging here in the Rain.

Are we blogging to the right audience?

Are we blogging the right topics to make the phone ring?

It's an ongoing process.  What is working today might not work next year, so we need to understand our business sources, shifts in the market and all that comes with it.

And when we're done, perhaps the toe busters will be out of our way, much like the old stove that is no longer part of our home...we remodeled :)

 

Until next Tuesday, just Ask An Ambassador if you need help!

Bill of Liz and Bill aka BLiz

 

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Serving Warren County Ohio & Adjacent Areas

The Liz Spear Team of Transaction Alliance
Elizabeth Spear, ABR, Ohio License SAL.2002007747

William (Bill) Spear, Ohio License SAL.2004011109  Kentucky 77938
Ask for us by name if you visit the office!

EHO
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Liz Direct: 513-265-3004     
Fax: 866-302-8418

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Comments(40)

Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

It seems to me that websites are in constant need of remodeling - or at least updating.

Meanwhile - I think you sold your kitties short. I've had cats for much of my life - and wood stoves too. I never had one decide to jump up on the stove. I think they feel the heat and have too much sense for that. The dogs don't bump into it either.

Jun 13, 2017 07:51 PM
Liz and Bill Spear

Marte, We weren't taking any chances, so the stove stayed cold.

Jun 14, 2017 05:20 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Bliz

I think it's an excellent question to give serious consideration; I did a remodel on my WP blog but have some more work being done right now, with some more planned.

Jeff

Jun 13, 2017 10:12 PM
Liz and Bill Spear

I could seriously use to take a lot of old blog posts and expand our FAQ/Buyer/Seller sections.  Now finding the time to do what I know needs done is the real challenge.

Jun 14, 2017 05:21 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

I love your fireplace photo at the end!

Yes, our websites take a lot of ongoing work to make them work the way we want. I still have things to do to get mine the way I want....

Jun 14, 2017 02:53 AM
Liz and Bill Spear

Kat, Glad you like it!  I suspect I'll always have some work to do on our site!

Jun 14, 2017 05:21 AM
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

Nice post, Bliz. You should have used that wood stove! We had one with cats and none of them were ever injured. They jump on a hot stove once, no damage occurs, and they never jump on it again.

Great information regarding updating our web sites. I'll be completely revamping mine this fall when the market slows.

Jun 14, 2017 05:13 AM
Liz and Bill Spear

We weren't gambling that at least one of them wouldn't have a "D'oh!!!!" moment and find out the hard way :)

Jun 14, 2017 05:22 AM
John Wiley
Fort Myers, FL
Lee County, FL, ECO Broker, GRI, SRES,GREEN,PSA

Bliz, I have actually been thinking that I might need to make some kind of change on my website.

Your post is timely for me and has given me some good points to include in my thinking process.

Thanks

Jun 14, 2017 05:46 AM
Liz and Bill Spear

John, Always happy to help!

Jun 14, 2017 07:12 AM
Nogui Aramburo
Linda Craft & Team, REALTORS® - Raleigh, NC
Real Estate Professional in the Raleigh Area

Can't believe you got rid of ole ironsides! Great post. A good website, easy to navigate, with IDX, can bring in some business.

Jun 14, 2017 06:30 AM
Liz and Bill Spear

Nogui, our builder consultant for the kitchen remodel was interested in the old stove, so she came and picked it up.  And no doubt, a website as you describe can make a big difference in generating business.

Jun 14, 2017 07:13 AM
Bruce Hicks
Best Homes Hawaii - Honolulu, HI
Your Best Hawaii Realtor!

Liz and Bill Spear with this everchanging technology and new competition for customers and client, it behoves all of us to make sure we have better exposure. That fireplace looks so grand!  I'm glad we don't need that here.

Jun 14, 2017 06:47 AM
Liz and Bill Spear

Bruce, If you need it, we got big troubles!  Our new one has a small heater built in if we want some heat, but it's mostly for show with the simulated fire.

Jun 14, 2017 07:13 AM
Paul McFadden
Responsive Pest Control - Seattle, WA
Pest Control, Seattle, WA.

Great idea. I'm not sure how I would start. Show me the way!

Jun 14, 2017 06:55 AM
Liz and Bill Spear

Paul, It looks like Kathy one comment down laid out a bit of a roadmap!  I've also found the website www.WPBeginner.com to be very helpful.

Jun 14, 2017 07:47 AM
Kathy Hyatt ~Plantation, Davie, Sunrise REALTOR
Remax Services - Plantation, FL
Broward Realtor Selling Plantation,Davie & Sunrise

We made the same decision changing up the branding and our website.  It was imperative to be as Mobile Responsive as possible.  In November last year we spoke with our Webmaster (who I met here in Active Rain and we have been together for well over 10 years, http://www.firstcoastdesigns.net) and hired a Branding Company  to create a logo.  Switched IDX Poviders and changed over to a Wordpress Site and it has been great.  It all takes time.  We launched the Site in January making adjustments as we go comparing the visual appearance from Internet Explorer to Firefox from cellular devices to tablet.  Stepping our game for 2017.

www.HyattRealtors.com

Jun 14, 2017 07:00 AM
Liz and Bill Spear

Kathy, You've certainly been busy!  And one of the big reasons for our overhaul was having a Mobile Responsive theme.  Lots of buyers using their phones and we've got to be ready for that.

Jun 14, 2017 07:48 AM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

Superb subject matter Bill! We could all use some late spring cleaning and remodeling on those websites Liz and Bill Spear 

Jun 14, 2017 07:05 AM
Liz and Bill Spear

Paul, There's always something more to do :)

Jun 14, 2017 07:49 AM
Ron Tissier
Chapman Hall Premier Realtors (404) 580-9069 - Atlanta, GA
Defining Homes. Defining Lifestyles.

I'm going through yet another overhaul of my WP site right now.  I commend all of the personal website DIYers out there that take on the task of managing and updating your sites.  I don't know how some spend countless hours per day/week doing that and still have time to sell real estate.

Unless you're a tech engineer sitting in a cubicle at Google, it's damn near impossible to keep up with their constant algorithm changes... three major changes in the last couple of months that have caused many sites across the web to lose significant traffic and SERP ranking and the site owners don't even know it.

The monthly/annual cost of a reputable SEO company is expensive (thank God for tax write-offs) but for me, the cost far outweighs the many sleepless nights and thoughts of lost business. 

Cheers!

Jun 14, 2017 07:12 AM
Liz and Bill Spear

Ron, It helped that we developed a niche so I don't spend much time following what the flavor of the day is for Google.  I just keep feeding the beast with new content and let the consumers find us.  For the business level I want/am comfortable with, it works for us to keep doing what I'm doing.

Jun 14, 2017 07:50 AM
Randy Mitchelson,APR
Marketing Advisor & Squeeze Mortgage - Bonita Springs, FL
First Impressions are made at First Click

Websites are living breathing assets that require ongoing love and attention to produce results. Whether you hire a professional SEO expert or do it in-house make sure you are regularly measuring the change from the tactics. I am consulting with too many small business owners who are blindly spending money and do not know what they are paying for.

Jun 14, 2017 08:24 AM
Liz and Bill Spear

Randy, It's definitely too easy to go into "pay and forget" mode and wind up with vampire expenses that provide no return.

Jun 14, 2017 09:38 AM
Evelyn Santiago, Managing Broker Heart Realty Group, Inc.
Heart Realty Group, Inc.. - Oswego, IL
Passionate About Real Estate & Our Clients!

I'm currently in the last stages of updating my website so found this a very interesting site...hard to make your company/personal website compete with so many others....so no home search on mine.  It's bad enough that despite sending buyers "customized, up to the minute listings" they still prefer going to zillow, realtor.com, etc to do their own searches....so why pay for the home search when chances are they won't use it....will see how this pans out after its launched.

Timely post - thank you!

Jun 14, 2017 10:32 AM
Liz and Bill Spear

Evelyn, Here's where our edge is and why I pay for home search.  Those "other" sites don't have the capability of searching subdivisions by name and I do.  Yes, it's a lot of work to create those custom search pages, but when a consumer searches "heritage at miami bluffs homes for sale" I've got the first spot on the organic search results (at least on today's Chrome incognito search).  The same type thing happens for other patio home related niches.  That convinces buyers (and sometimes sellers) that we're the subject matter experts.  Phone rings/email dings and from there it's up to me to convert them.  The changes of the IDX home searches keep Google happy since the page isn't static.  I'm spending less than $100/month total on that Wordpress site and it's easily my biggest lead generator (taking into account that AR blog posts help drive traffic there).  It's not the prettiest site and I could use to expand it, but it gives consumers info they're not getting elsewhere.

Jun 14, 2017 10:41 AM
MaryKay Shumway
The Kellstrom Ray Agency, Inc. (Est. 1948) - Sister Bay, WI
Door County Wisconsin's Real Estate Expert

Great piece--inspirational.

Jun 14, 2017 10:48 AM
Liz and Bill Spear

Glad you found it useful!

Jun 14, 2017 05:57 PM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Bliz very timely post for us. We've been talking a lot about what's working well, what's so so an what needs to go by the wayside.  At first it felt a bit overwhelming as it's a huge project (revamping sites) but now it's like - let's make it happen.  Great analogy about the wood stove BTW!!

Jun 14, 2017 11:12 AM
Liz and Bill Spear

AB, It's an ongoing effort for continuous improvement of our business.

Jun 14, 2017 05:57 PM
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

Sometimes, like you did for your home, you have to pay someone to do the remodeling. It hurts, but the frustration of trying to do it yourself is not worth it.

Jun 14, 2017 03:16 PM
Liz and Bill Spear

Jane, So far I've not needed to go that route recently, but there might be a time I'll need to.

Jun 14, 2017 05:58 PM
Melissa Spittel
Coldwell Banker Residential Brokerage - Westminster, MD
"Achieving Results Together "

I can seriously relate to this post! It sure grabbed my attention. We also had a free-standing wood-burning stove in our basement. After years of dragging in the wood (despite snow, sleet, hail and freezing temps), and the subsequent filth, we got rid of it several months ago. Replaced it with a gas-burning stove that is oh so clean and easy to maintain. No more sore backs from stacking and dragging wood, etc. Likewise, websites should be updated requently, Google loves it and it helps wih rankings. Keywords, and the proper use of them, is key to ranking, both on Active Rain and on our websites. 

Jun 14, 2017 07:16 PM
Liz and Bill Spear

Melissa, My parents' primary source of heat for their home in West Virginia is a wood burning stove.  In their 70s they haul the wood in and have truckloads of wood hauled in and stacked every year out in the open carport.  They're gradually transitioning to running the gas furnace more often because it's physically easier.

Jun 15, 2017 04:22 AM
Thom Abbott
MyMidtownMojo.com |770.713.1505 | Intown Atlanta GA Condo Living - Atlanta, GA
Midtown Atlanta GA Condos For Sale

Tell me about the pain of remodeling a website...it's going to happen again as I think I'm going to have to switch my IDX provider. 

NOW, just try and find someone reliable to help you with the remodel. Someone that is responsive (like you would like your website to be) and does not charge you a Zillion dollars to do the work. 

There's the real problem.

Jun 16, 2017 04:29 AM
Liz and Bill Spear

Thom, I've been fortunate and everthing I've needed to do lately has been within my own skillset.  Now finding the time to do it?  That's a whole 'nother story!

Jun 16, 2017 09:28 AM
Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

Excellent job with your remodels - home and website.  We have some web remodeling to do and I could be a bit more focused on my posts, but I'm still in the learning to enjoy and actually click publish on the posts in the first place.  So, there is that!  Always enjoy reading your blog Bill. -Kasey

Jun 17, 2017 03:30 PM
Liz and Bill Spear

Kasey, I followed a similar path when I first started blogging, and it's kind of natural to do so.  Write what you feel like writing, to build engagement and relationships with other Rainers, and then over time more focus on the consumer posts.  It's easier to write those as you've gotten accustomed to blogging regularly.

Jun 17, 2017 07:41 PM
Dawn Barrier Las Vegas Real Estate
HomeSmart Encore - Las Vegas - Las Vegas, NV
Homes in Las Vegas Nevada 702-812-4550

Great post and ironically timely for me!   I switched brokerages so with all the goodies I now get I can dump some of my old sites that just don't cut it any more.

 

Dawn Barrier

Exp Realty

Las Vegas

Aug 22, 2017 04:35 PM
Liz and Bill Spear

A brokerage change would be the perfect time to reassess and overhaul.

Aug 22, 2017 05:06 PM