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A Transaction that Fell into my Lap

By
Real Estate Broker/Owner with House to Home, Inc. - Denver Real Estate - 720-231-6373 DRE# ER40011786

 

Love past clients, they always keep your name front and center and when they hear someone is in need of a REALTOR®, they give you a call.

 

That is what happened back in 2015!   This couple were from England, first time buyers, and foreign buyers at that!   They walked into a Richmond Homes new home site and found the home they wanted.   It would be a dirt start, and knew nothing about this process.   The sales rep told them they probably should have representation, and gave them an agent's name and number.  This couple called this agent, but after a couple of days, he never returned their call.  BTW, this couple had already written the offer with the builder, but they were saving the REALTOR page until they had someone to represent them!    That is a first!!!   

 

This couple called me and said my client raved about my services and WOULD call them back, and I answered the phone when they called.   Would be happy to assist them buying their first home in America!

 

I think that sales rep really believed this couple NEEDED representation, and they did.  They had lots of questions along the way, which was fun sharing how this process works.  They love their new home, and really only had issues with warranty issues, which I assisted with getting complete.   Those repairs usually are not much after closing, but they had about a dozen that took almost a year for the builder to repair.

 

 

I sure appreciated this transaction, as it certainly was not one I had in my pipeline!  I learned more about life in England, and their background.    Welcome to America!  

 

 

 

 

 

Post #2 for February Love is in the Air Contest

 

Posted by

Joan Cox
Broker/Owner, REALTOR®
House to Home, Inc.

Serving the Denver Metro area including all suburbs


Helping Buyers and Sellers achieve their real estate dreams, one house at a time!

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Comments(36)

Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Doug, I do believe the sales rep would be best having REALTOR representation, and glad they did.

Feb 10, 2019 02:42 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Nina, that was a first for me, and mentioned this around, and no one else had seen this happen either.

Feb 10, 2019 02:42 PM
Rebecca Gaujot, Realtor®
Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

WOW, Joan, that really is amazing that the sales rep gave your name to the buyers....glad to see it happens.

Feb 10, 2019 02:54 PM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

I suspect the builder wanted to reduce the liability and was practicing risk management. Perhaps a lawsuit or two made them think twice about not offering the buyer representation.

Feb 10, 2019 06:38 PM
Maria Gilda Racelis
Home Buyers Realty, LLC-Manchester, Bolton. Vernon,Ellington - Manchester, CT
Home Ownership is w/in Reach. We Make it Happen!

Good Morning Joan,

Word of mouth is free advertisement. You don't need to sell yourself. Someone else will. That must be exciting to have clients from out of the country. I find English accent appealing. :)

And who would not remember your service and you?

Feb 11, 2019 04:40 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Wow, Joan!  I don't believe I've ever heard of a building rep that recommended a Realtor for buyers until this.

Feb 11, 2019 06:05 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

Wow, that is a great story and I am amazed that a new build representative would advise them to seek representation.  They all should do that, but I doubt any of them would do that here, haha.

Feb 11, 2019 06:26 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Rebecca, I had never had this happen, but sure was appreciated and very special.

Feb 11, 2019 08:17 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Elizabeth, I do think that also, first time FOREIGN buyers do need representation.

Feb 11, 2019 08:17 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Maria Gilda Racelis I have had a couple different buyers from Australia, New Zealand and England - all have the cutest accent.   My clients do remember me, as I get referrals from them often.

Feb 11, 2019 08:18 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Gabe, I know - RIGHT?    As Elizabeth pointed out, it could have been reducing their liability.

Feb 11, 2019 08:19 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Brian, I think they all hope for no representation, and save those dollars paid to the REALTOR.

Feb 11, 2019 08:19 AM
Roy Kelley
Retired - Gaithersburg, MD

Thank you very much, Joan, for sharing this story. You need to have a good reputation to receive referrals like this.

Feb 11, 2019 10:15 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Roy, it is my fabulous past clients that refer me!  LOVE IT!

Feb 11, 2019 03:39 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Hi Joan, it's not often that a builder or a buyer will do this. They both knew what they were doing in choosing you. 

Feb 11, 2019 05:14 PM
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

What a nice story.  Isn't it great when everything connects so smoothly.

Feb 12, 2019 02:19 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Kathy, that is so true, you just don't hear of this happening.  I was blessed!  

Feb 12, 2019 07:01 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Georgie, it was very sweet to have this transaction land in my lap! 

Feb 12, 2019 07:02 AM
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Joan Cox smart builder's rep to have them represented by a professional Realtor!

Feb 15, 2019 10:42 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Lisa, yes they were, and so very thankful too! 

Feb 15, 2019 11:28 AM