anthony zarrilli: Customer Service as a Sales Tool - 10/26/10 08:12 AM
We speak with Anthony Zarrilli, Zarrilli Homes, Brick, NJ
Try telling Anthony Zarrilli that there’s a housing recession.  He just smiles.
We’ve spoken with other builders who say that “refuse to participate in the housing slowdown,” but Tony is living by those words.  His New Jersey homebuilding company, Zarrilli Homes, is about as busy as they’ve ever been.
To what does he contribute his continued success?  “It’s a lot of little things that contribute to the whole,” he says.  He’s got the basics of good customer service down so that he gives fast, focused response to every customer throughout the sales, construction … (1 comments)

 

Jerry Rouleau

Terryville, CT

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