Wow! A Professional & Helpful Agent Answered the Phone!
The last few days the phone has been ringing off the hook for a new listing. Always good to know there are interested buyers as our market has slowed down a bit. All of the inquiring buyers agents have been extremely cordial and professional.
What I wasn't expecting is that most of the agents seemed very surprised
that I was so cordial and helpful to them - and they told me so!
My normal style is to give co-op agents as much information as possible and make it extremely easy for them to show at their convenience. It seems to me like like it's a win-win all the way around to always be professional. It's highly likely I'll be working with one of these agents on an offer(s) and for goodness sakes I want the process to start off on the right foot (and of course stay there till the closing).
In the last week or so I've read a couple of blog posts wondering where all the professional agents have gone. Agents have been frustrated that co-op agents either don't answer the phone or are less then helpful regarding their listing and/or showings. Now who does this make sense too? Nobody that I know! Why in heavens name would you not do your best to showcase your clients properties and work well with other agents? If the clients knew they were being represented so poorly I'm sure they'd be pretty steamed. They hire us for a reason - to do an excellent job for them. And yes I know I'm probably speaking to the choir in this crowd. The agents that need to read this aren't reading posts and/or taking notes on how to create a successful long term business. But if they are please do consider changing your attitude and start working well with all other agents. It will be so much better for you - and everybody else in the loop. Trust me on this one - seriously!
Wow! A Professional & Helpful Agent Answered the Phone!
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