ease of use: Intuitive, Navigability, Learning Curve - Part - 2
- 06/29/15 07:22 AM
Navigability/Ease of Use: You want to be able to quickly navigate from one thing to another in your CRM. This should be true of all of its features but that just can’t always be the case. Some tasks you do frequently, such as entering a contact, searching for a contact, adding a property, or making an appointment with a contact in your database. At a minimum you should be able to accomplish these tasks with a minimum number of clicks, on a minimum number of screens. Since adding a contact is something you do a lot, it should be easy to get to a new (1 comments)
ease of use: Intuitive Design, Navigability and Learning Curve - Part 1
- 06/24/15 06:32 AM
These are three aspects of evaluating a CRM. You may want to bear these in mind when you are in any software program, and defining what they are may make it easier to do your evaluation. Intuitive or Intuitive Design: Most agents have a fair understanding of what this means. If you are on a screen and you want to do something, is it pretty clear what you should click on to accomplish it? Or is it hidden away and hard to find or figure out. For example if you want to import contacts, is there somewhere on the screen that you would guess, (2 comments)
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Gary David Hall
Real Estate CRM Sales, Training and Implementation