building trust in real estate: Why Skilled Listeners Make Great Real Estate Agents!
- 04/10/16 07:35 PM
Have you ever been in a situation where you needed help from customer service, but the representative was too busy reading from their “script” to actually listen to you? Or they failed to understand your problems, or brushed your concerns aside? Of course you have. Unfortunately, this also happens with real estate professionals. Inman News recently published an article about “4 personal gestures to leave a bigger impact on your clients.” While listening was counted as just one of them, it’s important enough that we’re focusing on that point and sharing our own discussion. First, let’s consider how impersonal the industry makes … (1 comments)
building trust in real estate: Unscripted Scripting- The Importance of Establishing Your Company's Language
- 09/08/11 12:25 PM
At some point, we’ve all probably experienced watching a movie with bad acting. Every line the actor speaks becomes painful as you feel like you’re simply hearing the lines that are supposed to be said. You become uninterested and the actor, who’s supposed to be “selling” their character, has left you empty-handed. While scripts in movies are necessary, it takes the actor to bring the character to life and make the lines believable. It’s the same in business.
Now, this may not seem apparent at first glance. You may simply think that scripting anything you do in business is a … (0 comments)
building trust in real estate: Tip of the Day: 4 Effective Ways to Establish Trust
- 04/07/10 04:59 AM
You may have noticed in the past year or so an increasing hesitation in prospective clients as buyers and sellers are leery of jumping into the shaky real estate market. And even though it seems that we are on the upswing this year, many may not be ready to throw themselves into fully trusting the economic stability.
Below you will find four great sales tactics that can transcend into building trust with potential clients and, therefore, turning prospects into clients. 1. Grab Their Attention with a Story. This may seem juvenile, but people are drawn to stories as they find them … (2 comments)
Have you ever been in a situation where you needed help from customer service, but the representative was too busy reading from their “script” to actually listen to you? Or they failed to understand your problems, or brushed your concerns aside? Of course you have. Unfortunately, this also happens with real estate professionals.
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