visualtour: Customer Service and Support - A big part of the success of your business
- 02/08/10 12:41 AM
As a Real Estate Virtual Assistant company, we are constantly being asked, "Who do you recommend?". Lately, I have been thinking about the reason we recommend certain vendors over others, and nine times out of ten, it is because of customer service and support. A company with excellent customer service and support can save you time and money. It is as simple as that. One example of this is a printing company we work with and use often, ExpressCopy.com. They offer competitive pricing and an easy to use website, but above all, they have a support phone number. And when you … (6 comments)
visualtour: Seller Reporting and Visual Tour
- 04/29/09 01:55 AM
We do what we call “Seller Reporting” for many of our clients. This is simply a gathering each month, week, etc of the hits their listing has received on various sites. This feature is available on many sites (Zillow, Realtor.com, VisualTour & more) and is typically very user friendly. This keeps your sellers in the loop and also makes them feel they have not been forgotten! A very important thing in today’s market, where sometimes listings remain on the market for longer than usual. We used to have to manually send these VisualTour hit reports through their system, which worked … (6 comments)
As a Real Estate Virtual Assistant company, we are constantly being asked, "Who do you recommend?". Lately, I have been thinking about the reason we recommend certain vendors over others, and nine times out of ten, it is because of customer service and support. A company with excellent customer service and support can save you time and money. It is as simple as that.
;)
;)
;)
